Job Details
JOB SUMMARY
The Quality Coordinator role is part of the Pennant Quality Team and reports to the Director of Quality (DOQ). They will assist the Quality and Clinical Support Teams with monthly, quarterly, and yearly tasks as well as perform administrative duties. The Quality Coordinator will work together with quality and clinical leaders to plan, track, and execute processes that improve results.
DUTIES & RESPONSIBILITIES
- Partner with department resources to support existing quality and clinical organization reports - includes monthly scorecards for clinical and quality outcomes.
- Create and maintain comprehensive documentation, reports and records related to quality improvement activities.
- Assist in preparation of quality improvement meetings and training sessions.
- Support the implementation and monitoring of quality performance improvement projects.
- Work with Quality Partners to collect data to identify areas for improvement.
- Ensure CAHPS, HIS, and OASIS compliance through tracking, monitoring, and compiling of data.
- Partner with additional resources to support new start-ups, partnerships, and acquisition's compliance within the Quality Reporting Program.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities)- Must possess, as a minimum, a high school diploma or its equivalent. Associate's Degree preferred.
- Experience with Home Health and Hospice quality improvement concepts and practices preferred.
- Extensive experience in Microsoft Office Suite Applications - Excel, Outlook, Teams, Power Point, Word.
- Ability to collaborate effectively with individuals at all levels of the organization.
- Strong commitment to maintaining confidentiality and handling sensitive information appropriately.
- Excellent interpersonal skills and the ability to work well in a team environment.
- Strong problem-solving and critical-thinking skills and ability to adapt to changing environment.
- Excellent communicator.
- High attention to detail. Responsible for many moving parts and projects.
- Takes ownership in their results & processes.
- Self-Driven. Doesn't rely heavily on permission or direction.
- Professionalism in all aspects of interaction and communication at work.
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at