Job Details
**TOYOTA of CEDAR PARK is looking for Customer Service Representative for our service department who will be responsible for successfully following up with customers after their service visits, handling inbound/outbound service phone calls and scheduling service appointments. The right candidate will help us generate more service appointments and help our business grow and reach the next level.**
**Full Time/40 hours a week/Pays $30,000-$40,000/year - Hourly base plus bonuses**
We are on a mission to change the way people feel when they purchase or service their vehicles. We believe every interaction with Toyota of Cedar Park should be a no hassle, efficient, pleasant and even FUN experience. If this sounds like the kind of place you would like to share your talents, please apply! We are always looking for kind, hard-working people to join our team!
Throughout this pandemic, Toyota of Cedar Park has experienced remarkable growth and surpassed previous records. With safety being our number one priority, we were able to balance the safety of our employees while still adding top talent to our progressive and ever-growing organization.
**WE OFFER:**
* Family owned and operated
* Outstanding culture
* Work/Life balance is very important to us
* Paid Vacation
* Work as part of a team
* We believe in promoting from within
* Excellent opportunity for career growth
* Ongoing training and development
* Career Progression plan
* Medical, Dental & Vision Insurance
* 401K
* Paid Sick Leave
* Involved in community
**RESPONSIBILITIES:**
* Answer incoming service calls.
* Make outbound calls to customers when service is due or to explain specials.
* Answer customer online inquires by email, phone, and text.
* Schedule service appointments. Reschedule no show service appointments.
* Follow up with customers to ensure their service visit was to satisfaction.
* Manage daily service schedule ensuring appointments are made at the customers conveniences.
**REQUIREMENTS:**
* Good verbal and written communication skills
* High School Diploma/GED is required
* Self-motivation
* Proficiency with Microsoft Word, Excel, and Outlook
* All applicants must have a valid Texas Drivers License with a clear MVR as well as submit to pre-employment screening to include criminal background check and drug screening.
* Bilingual is preferred but not required
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
**Apply for Customer Service Representative**
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