Job Details
** Customer Service Representative**
**Job Category****:** Customer Service **Requisition Number****:** CUSTO001205 Showing 1 location **Job Details**
**Description**
Ixonia Bank founded in 1918, is a locally-owned, independent community bank that provides a broad range of banking services to both business and private customers in the Watertown-Ixonia-Oconomowoc Lake Country Market. Ixonia bank has always been driven to serve each community's financial needs and continues to provide the same friendly, personal service it has since day one.
**Summary:** Build customer confidence and trust by performing transactions in a professional manner.
**Primary job duties include:**
* Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.
* Enters customer transactions into computer to record transactions and issues computer generated receipts.
* Balances currency, coin and checks in cash drawer and compares totaled amounts with data displayed on computer screen.
* Has knowledge of banking products.
* Performs additional duties as needed
**Education, Qualifications and Preferred Skills:**
* The willingness and ability to consistently deliver exceptional customer service
* Customer service and cash-handling experience is preferred
* Ability to listen actively in order to identify customer needs and/or concerns
* Ability to work well in a team environment
* Basic computer skills
* Ability to multi-task
* Preferred candidates will have prior bank teller experience.
* Attendance/Punctuality - Is consistently at work and on time.
* Dependability - Follows instructions, responds to management direction.
Ixonia Bank offers competitive benefits and wages along with a pleasant, friendly work environment. If you believe you are qualified and are interested joining our team, please apply by following the link on this page.
**Ixonia Bank is an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities.**
**Qualifications**
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)