Job Details
Client: Claims/Legal
Onsite everyday (New Hyde Park)
3 to 6 month temp to perm
Payrate: $21/hr
**Needs to Bilingual, reading, speaking and writing
Responsibilities
- The ideal Bilingual Customer Service Representative can utilize their multitasking skills and has great attention to detail!
- Handle an array of customer inquires
- Swiftly gather and enter client data
- Request documentation as needed and ensure proper follow-up with customers
- Research customer issues and inquires
- Rout customer calls to the appropriate department as needed
- Collect and enter customer feedback
- Email correspondence with customers and internal team members
Qualifications:
-Bilingual in Spanish
-Previous experience within a corporate enviornment
-Previous experience working with confidential documentation
-Speaking with Spanish speaking clients on the phone
-College degree preferred (Not Required)