Job Details
Overview:
Job Summary: Work on site in hospital serving as primary liaison of the delivery @ discharge program. Assist pharmacy staff in the triaging discharge prescriptions, the delivery of filled prescriptions to the patients and collecting payment at the time of delivery.
Responsibilities:
Job Duties:
- Identify and enroll patients to the discharge and delivery programs
- Serve as on-site liaison to hospital doctors, nurses and discharge coordinators to drive utilization of the delivery @ discharge program.
- Proactively identify opportunities for increased efficiencies as well as potential barriers to delivery @ discharge program
- Work closely with home pharmacy to ensure timely delivery of discharge prescriptions
- Highlight Kinney Drugs Rx services to discharge patient to aid in new customer retention
- Executes the plan Able to learn and understand specific aspects of the pharmacy management system (i.e., adjudication queue) as well as our POS system; follows instructions and completes tasks with a sense of urgency
- Quality focused understands and embraces the importance of our Quality Assurance Policy & Procedures; understands and embraces all patient care programs and initiatives; understands and embraces all policies and procedures; accuracy with cash and related cash controls
- Assist in the Triaging of discharge prescriptions
- Verify and gather necessary patient information including name, address, phone number, date of birth, allergies, chronic conditions, request for non-safety caps and insurance information
- Assess the workload, establish the prescription pick up time and queue the prescription for processing
- Assist in the delivery of prescriptions to the patient, including obtaining patient signatures
- Provide quality customer service to all customers Maintain confidentiality regarding all patient information
- Must keep current with all State and Federal requirements as related to conditions of employment
- Responsible for completing all mandatory and regulatory training programs
- Perform other duties as assigned
Qualifications:
Educational Requirements:
- Minimum: High School Diploma (or currently enrolled) or GED
- Preferred: AS Degree or Higher
Required (Vermont Employees):
- Registered with the State of Vermont as a Pharmacy Technician
Experience:
- Preferred: 3 years Hospital or retail pharmacy experience
Special Conditions of Employment
- Drug test
- Initial and continuous exclusion and sanction/disciplinary monitoring
- Any and all additional eligibility requirements based on the specific position