Job Details
Description
Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today!
Responsibilities
Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
Perform additional bookkeeping, administrative, and accounting procedures as required
Make sure every hotel guest has a pleasant stay
Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
Qualifications
Proficiency with computers is required; experience with reservation and accounting software is desired
Great communications. and excellent customer service skills are required
Experience in the hospitality industry or guest services is preferred, but not required
Overnight shift; requires flexible hours
Some college is preferred but a high school diploma or equivalent is required