Job Details
General Summary of Position MedStar Montgomery Medical Center is looking for a PRN Unit Clerk in the Observation department. This position will provide coverage from 7:00AM - 7:30PM.
The Unit Clerk performs designated clerical duties at the unit level relating to communication, updating and organization of information. They are responsible for reporting pertinent information to the immediate supervisor and responding to inquiries and requests from staff, physicians, families, other departments/disciplines, etc.
Primary Duties
Technical: Supports work of the department by performing clerical and secretarial tasks. Transcribes physician orders and completes associated paperwork. Compiles paperwork and inputs specified computer data related to admission, discharge, transfer or expiration of a patient. Maintains patient records per hospital policy and reviews for completeness as needed throughout treatment (e.g. prior to surgery, transfer, and discharge). Obtains and files results from lab, radiology, physician office, etc., as needed. Files and prepares paperwork as directed by supervisor. Prints schedules, reports, and patient data as requested.
Communication: Supports work of the department by facilitating transfer of information. Answers and directs all phone calls; takes messages as needed. Greets all persons coming to nurses' station, answers inquiries, offers direction and assistance, takes and relays messages, run errands. Exchanges information with other units/departments, physician offices, etc., as requested. Relays patient/family requests to appropriate unit staff. Initiates phone calls, pages, and codes as directed. Uses appropriate means to communicate with other unit staff (Vocera, overhead paging, etc.) Confirms and communicates scheduling of procedures/therapeutic services.
Finance: Supports department by posting charges. Completes appropriate requisitions/computer entries for consults, diagnostic tests, and therapeutic services for patients and coordinates appointments with respective departments. Inputs data for patient charges. Maintains unit supplies and orders same using online requisition system (e.g. Lawson) or other approved process.
Development: Maintains and updates current knowledge. Conducts all duties within legal boundaries of position and according to hospital policy and procedures. Works with supervisor to identify learning needs and takes actions to address these needs. Attends hospital sponsored training programs as required by the department. Meets all mandatory obligations
Organizational knowledge: Works effectively within and between departments. Participates on intra/inter-departmental teams and committees, communicating unit knowledge as appropriate. Provides department/unit with information and knowledge acquired during team and committee participation. Demonstrates a constructive approach during all interactions. Serves as a unit resource within areas of responsibility
Department/Unit Specific Functions and Duties Completes other tasks within realm of position as assigned. Operating Room: Maintains and updates Operating Room procedure schedule.
Qualifications
High School Diploma or GED or equivalent work experience, Required.
1-2 years' work experience, Required.
Hospital experience preferred, particularly in area related to unit specialty.
Ability to read, write, speak, and comprehend English.
Understanding of medical terminology.
Moderate computer data entry skills.
Ability to use computer applications such as clinical information systems (e.g. Clinicians View, Chart View, GE Manager, GE Scheduler,, scheduling software, e-mail, intranet, requisitioning systems (e.g. Lawson).)
Use of copy equipment and fax machine.
HIPAA policies related to confidentiality.
Completion of unit clerk course, Preferred.
Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:
- Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
- Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
- Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
- More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.
About MedStar Health MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.
MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.