Job Details
Join Texas Partners Bank: As a pioneering leader in financial services, Texas Partners Bank is dedicated to providing outstanding opportunities for professional growth in a supportive and innovative environment. We believe in empowering our staff to excel in their roles and beyond, shaping the future of banking with every decision.
Role Overview: As the Director of Deposit Operations, you will play a pivotal role in managing and advancing the skills and careers of your team members. This role calls for a strategic leader who can maintain operational excellence, ensure compliance, and drive continuous improvement.
Key Responsibilities:
- Team Development: Lead and develop a skilled team, fostering a growth mindset and nurturing personal and professional development. Hire team members when required. Regularly manage performance through quarterly reviews and frequent one-on-one discussions.
- Operational Oversight: Manage a range of critical banking operations including transaction processing, fraud review, and regulatory compliance. Oversee daily operations such as check processing and electronic transactions to ensure accuracy and efficiency.
- Training and Development: Proactively seek and implement training opportunities for team members, promoting knowledge expansion and cross-functional skills.
- Administrative Management: Oversee administrative tasks such as timecard approvals and manage staff attendance and leaves.
- Process Optimization: Constantly seek to improve processes, monitor key performance indicators (KPIs), and lead strategic planning in semiannual operations strategy meetings.
- Regulatory Compliance: Ensure compliance with all relevant laws and regulations, manage audits, and oversee the handling of legal documents and fraud claims.
- Day to Day Guidance and Oversight: Research and adjustments Collection drafts Balance daily check processing, Fed In-clearings, Outgoing cash letters, Incoming/Outgoing Returns, Process exception items, stops, non-post, NSF items, etc. Fraud suspect item review Fraud claims Check, ACH, Wires, Debit Card, Endorsement, etc. Reg E Claims, Debit Card & ACH Legal documents received-Subpoena, Garnishments, Levies, Freezes Bankruptcy, etc. Audits and examinations Internal and external Reports and maintenance review and oversight of maintenance performed by other departments for internal controls Manage deposit statements and notices to include statement messaging. Monitor all deposit operations emails and/or cases to ensure SLAs are met and an exceptional service experience. Review Insider OD Reports and ensure it is cleared that day. Monitor and maintain log of any director overdrafts. Monitor daily overdraft clients and ensure they are charged off per our policy/procedures.
Annual Responsibilities:
- Ensure the accuracy and compliance of the Record Retention policy, updating and presenting policy changes to the board annually.
- Coordinate with third-party processors for End of Year setups, ensuring all tax-related procedures are flawlessly executed.
What s In It For You:
- Empowerment and Impact: Directly influence the operations and strategic direction of our bank.
- Career Development: Access to extensive professional development programs and leadership opportunities.
- Competitive Benefits: Excellent salary, bonus potential, and comprehensive benefits package, including health, dental, and vision insurance.
- Work-Life Balance: Flexible work arrangements to help you balance your personal and professional life.
Apply Now: Are you ready to lead with excellence and make a meaningful impact in the financial sector? We invite you to bring your expertise and innovative spirit to Texas Partners Bank.
Become a part of our team and help us redefine what's possible in banking!
Requirements
- Bachelor s degree in business, finance, accounting or related field and/or equivalent training and experience; with at least 5-8 years experience directly related to bank deposit operations and management. Experience with Jack Henry operating platform system required.