Job Details
The Project Coordinator II will be heavily involved in customer satisfaction, as well as tracking active shipments, and document retrieval/imaging.
Who are you?
Are you a problem solver? Are you known for being detail-oriented and enjoy working behind the scenes to help things run fluidly? We're looking for a team player with a strong work ethic. to help customers and drivers connect on time to get the job done!
Hours: Day shift, Monday - Friday, Hybrid work schedule option after training.
Compensation:starting at $23-25hr+ per hour, depending on experience
Why work for us?
- FREE online medical and mental healthcare for you and your immediate family
- 6 paid Holidays + 3 Floating Holidays
- Promotion from within and long-term growth potential
- Let us thank you for your hard work with our Quarterly Profit Share Incentive Program
What does the job look like daily?
- Assist with billing and pre-billing requirements
- Document retrieval and cataloging
- Track active shipments
- Coordinate with our agents in the origin country and our customers to schedule & confirm bookings
- Work with Steamship Lines and/or co-loaders to ensure we get the proper documentation from them so that shipment can continue movement to delivery
- High-level customer, vendor, and carrier interaction via phone and email
- Work cohesively with teams to provide superior customer service
- Communicate with the internal team via phone, email, IM, and in-person
- Quote rates to all potential and current customers
- Utilize Microsoft Office regularly, specifically Excel, to monitor and input relevant account information
Koch Maritimeis a third-party logistics (3PL) company that provides smarter supply chain solutions for shipping, management, retail partnerships, and distribution. Headquartered in Saint Paul, MN, Koch Logistics is a division of Minneapolis-based Stan Koch & Sons Trucking, Inc.