Job Details
** Full-Time AC Marriott Hotel Front Desk Agent**
****
**POSITION PURPOSE:** Greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of stay. Benefits include: Free on-site parking, medical, dental, vision and life insurance for eligible full-time associates , vacation hour accrual upon hire for eligible associates , 401K, travel, dining and movie discounts. - Greet and welcome guest as they arrive to the hotel; check guests in and out of room according to standards.
- Able to provide accurate and appropriate information regarding area or hotel, outlet information and services to guests.
- Input and retrieve information routinely from computer systems with electronic and numerical codes. Make appropriate selection of rooms based on guests' needs.
- Respond to guest requests and handle guest issues or report complaints to management.
- Effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information and resolve conflicts.
- Perform other duties as assigned.
At AC Hotels, connecting with our guests, catering to their "on-the-go" lifestyle and helping them feel the unique buzz of a new city depends upon a team of associates whose lifestyles and passions make them a great fit for the brand. We are currently seeking a
**Full-Time Front Desk Agent.**
**ESSENTIAL FUNCTIONS:**
**POSITION REQUIREMENTS:**
- Ability to stand and move throughout the front office and continuously perform essential job functions.
- Ability to read, listen, and communicate effectively in English, both verbally and in writing.
- Ability to access and accurately input information using a moderately complex computer system.
- High school diploma or equivalent required.
Equal Opportunity Employer