Job Details
** Human Resources Assistant (Human Resource Development) (Human Resources Assistant Development / Delivery)**
**Department of the Treasury**
**Location**
1 vacancy in the following location:
** Relocation expenses reimbursed**
No
** Telework eligible**
Yes as determined by agency policy
**Duties**
** Summary**
**WHAT IS THE** **See Other Information for Locations**
**Responsibilities**
As an HRA, you will assist in an administrative role in the delivery of a full range of learning and education delivery services within the Enterprise Talent Planning and Development (ETPD), Classroom Learning Services (CLS) organization. You will perform a variety of duties in support of training classes, instructor teams, customers, and coworkers to ensure training classes are effectively delivered. Your responsibilities will include various tasks in support of human resource development activities, including ensuring training classes are properly recorded in the Integrated Talent Management - Learning Module (ITM-LM) system. You will assist coworkers and managers in supporting programs and local/national customers.
As a Human Resources Assistant (HR Development), you will:
+ Assist specialists with support of instructor teams and training events (in classroom and possibly virtual environments).
+ Maintain control records for correspondence and work assignments; establishing and following up on suspense dates.
+ Ensure classrooms are set up with appropriate equipment, course materials, and supplies.
+ Provide assistance and administrative support to specialists in the workgroup, gather and analyze automated or manual data, and apply knowledge of training operations and systems.
+ Use automated training systems to input, update, and retrieve data; gather data and generate reports; and research and locate information.
+ Gather, maintain, and analyze automated or manual data on training courses, materials, or programs and make recommendations for changes or other appropriate actions to achieve improvements in employee performance through training.
+ Take appropriate action to correct deficiencies and identify and elevate systemic problems with automated systems such as Resource Scheduler, ITM-LM, KISAM, etc.
+ Perform error resolution to resolve systemic and individual training issues reported via ERC Tickets by researching and updating ITM-LM as necessary with appropriate documentation.
+ Provide advice and information on education and training matters to managers, employees, instructors, and contractors.
+ Analyze workflow issues and recommend solutions/changes to processes and procedures.
+ Lift boxes, materials, supplies, and move equipment/furniture. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.
If you want to find out more about IRS careers, visit us on the web at
**Travel Required**
Occasional travel - 1 to 5 nights per month. Local travel among campus/non-campus buildings/locations will be required.
** Supervisory status**
No
** Promotion Potential**
07
**Requirements**
** Conditions of Employment**
+ Refer to Other Information
+ Click "Print Preview" to review the entire announcement before applying
+ IRS Employees with Career or Career Conditional Appointments[IF APPLICABLE]
**-**
** Qualifications**
You must meet the following requirements by the closing date of this announcement.
**GS 05 LEVEL:** You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-04 grade level in the Federal service. Specialized experience for this position includes: Applying standard procedures and requirements relating to personnel program (e.g., education and training) to perform or explain a variety of clerical duties. Following procedures to refer problems, provide information and resolve personnel (e.g., training) issues. Using automated systems to input, review and approve data. **OR**
A Bachelors degree or four (4) years of education above high school in any field of study from an accredited college or university. **OR**
You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions.
**GS 06 LEVEL:** You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes: Applying human resource development policies, rules, and procedures to provide advice and information to employees and managers on various training matters (e.g., setting up training room, scheduling the training). Demonstrating verbal communication to solicit information, and provide advice and demonstrating written communication to prepare report narratives, basic instructions on training processes, and/or to assist in preparing course material. An example of specialized experience is being a member of an instructor cadre and/or as a training instructor.
**GS 07 LEVEL:** You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-06 grade level in the Federal service. Specialized experience for this position includes: Applying human resource development policies, rules, and procedures to provide advice and information to employees, managers and contractors on various training matters. Assist in coordinating with business divisions training personnel by applying technical methods to participate in training course, program, and/or materials development activities. Using automated training systems (e.g., TRIMS, ELMS) to track, input, retrieve, and update information and data to compile and generate reports. Demonstrating verbal communication to solicit information, and provide advice and information to employees, managers and/or contractors and demonstrating written communication to prepare report narratives, basic instructions on training processes, and/or to assist in preparing course material.
- The experience may have been gained in the public sector, private sector or . One year of experience refers to full-time work; part-timework is considered on a prorated basis.
- To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
You must have been at the next lower grade level of the grade you are applying to for 52 weeks (time-in-grade requirement).
**Education**
**Additional information**
**1 Position is located in HCO, Office of HR Strategy, Enterprise Talent Planning and Development, Classroom Learning Services (CLS) office, to be filled at: 333 W. Pershing Road, Kansas City, MO 64108 (MO1937).**
The offices within Enterprise Talent Planning and Development (ETPD) support various aspects of workforce planning, learning, and development within the Service, including but not limited to: classroom and virtual training delivery; leadership training and development; professional and cross-functional training; HR professional training; workforce planning; knowledge management; and training plans approval and evaluation.
**POSITION DESCRIPTIONS GS-05 PD 94169; GS-06 PD 94170; GS-07 PD 94171**
A PM/C SharePoint site is available for IRS Employees at:
**CONDITIONS OF EMPLOYMENT****:**
* We may select from this announcement or any other source to fill one or more vacancies.
+ This is a bargaining unit position.
+ Alternative work schedule, staggered work hours, or telework may be available.
+ Tour of Duty: Monday - Friday 7:30 a.m. - 4:00 p.m.
+ TOD may be adjusted occasionally to accommodate workload needs and may include periodic coverage of late shifts.
+ Must be able to move between office space, storage space, and training rooms to provide support to customers, and able t