Job Details
$1250 Hiring Bonus for new Team Members plus $60 in gas gift cards during our onboarding process.
Prairie Band Casino & Resort offers an attractive benefits package including medical (casino pays over 70% of premiums), Dental (casino pays 79% of premiums), and Vision. Prairie Band also pays 100% of short-term and long-term disability and life insurance of $15,000 for all Team Members.
There is a 50% employer match up to 6% on our 401(k), a profit-sharing bonus paid out multiple times a year when financial goals are met, double pay on holidays, 25 off per gallon of gas at our gas station, and a generous Paid Time Off policy where you can earn up to 18 days in your first year of employment!
Responsible for reviewing and promptly filling guests orders for the shift, handling food in a safe manner and ensuring the work area is always clean and neat. Provides courteous, friendly, and efficient guest service to guests and team members.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as: espresso, cafe latte, cappuccino, and various coffee drinks
* Greets all guests with fast, friendly, personalized service and develops a rapport with guests by learning their names, favorite drinks and food items
* Educates guests by presenting and explaining the coffee drink menu; answering questions
* Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, cookies, etc. for the coffee bar
* Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs
* Maintains a clean and stocked workstation in accordance with established health and safety guidelines
* Operates a cash register/POS System, ringing the proper amount into the register and giving the guest the correct change
* Accounts for all cash, charge, and complimentary sales according to established procedure
* Maintains integrity of all financial controls and responsibilities
* Must project professionalism, and a consistently friendly demeanor
* Appears in publicity photos
* Promotes casino events and programs
* Provides personalized service and uses guest name
* Resolve service problems according to guidelines
* Adheres to regulatory, departmental, and company policies in an ethical manner and encourages others to do the same
* Performs the duties of a Food Server, Cashier/Host, Steward, or Server Assistant as needed in assigned F&B outlets
* Other duties as assigned
KNOWLEDGE, SKILLS, AND EXPERIENCE:
Required
* Must be 17 years of age
* Must be able to read, write legibly, understand and speak English
* Basic mathematic proficiency
* Available to work required schedule which may include nights, weekends, holidays, and overtime as needed
* Must meet professional appearance standards as prescribed by Prairie Band Casino & Resort Team Member Handbook
* A record of satisfactory performance and reliability in all prior and current employment
Preferred
* High school diploma or GED
* Prior cash handling and cash register experience
* Knowledge of coffee bar ingredients and experience in proper preparation techniques
PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:
* Must be physically mobile with reasonable accommodation
* Must be able to respond to visual and aural cues
* Must be able to reach above and below the shoulder, grip small items (i.e., pens, money, garnishes), bend, and stoop while preparing beverages
* Must be able to stand and walk for up to eight hours
* Operate in mentally and physically stressful situations
* Able to work in constricting areas
* Able to tolerate second-hand smoke, noise, bright lights
* Able to work at a fast pace in often crowded/noisy environment
* Must be able to meet the level three or medium work requirements based on the Department of Labor Dictionary of Titles: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly
Indian Preference Exercised
Prairie Band Casino & Resort reserves the right to make changes to the above job descriptions whenever necessary. As part of Prairie Band Casino & Resort's hiring process, candidates will be required to go through a due diligence process to validate their application information and suitability, prior to an employment offer being extended. This process may include, but is not limited to: reviewing employment applications or resumes, performing pre-employment testing and background investigations, conducting interviews and reference checks, and checking licensing and certification.