Job Details
MILITARY VETERANS
Our client is based in Youngstown, Ohio with a satellite office in Oxford, CT. They are one of the leading railway maintenance equipment providers in North America. They design several rolling stock maintenance machines, including but not limited to; wheel-set presses, truck presses, truck testing stands, and various types of custom designed equipment. In 2018, this client then added high-quality lifting and rotating products, along with dedicated spare parts and field service support. This very talented and dedicated group has significant experience in engineering, manufacturing, and service for several lifting and rotating products, such as drop tables, car hoists, portable electric jacks, truck hoists, truck rotators, turntables and more.
The Field Service Technician will be responsible for supervising and performing the installation of the company's equipment, providing start-up, testing, and training services, performing inspection and preventive maintenance services for equipment, troubleshooting repairing, and assisting with upgrades on existing equipment. Work will include extensive travel throughout North America.
Responsibilities:
- Equipment installations, you will supervise the installation of new or rebuilt equipment and provide startup, testing and training services
- Equipment maintenance, performing inspection and preventive maintenance services
- Troubleshoot and repair equipment.
- Equipment upgrades
- Technical support, at the company's facilities or in the field, assist in responding to requests for technical support for the operation, maintenance, and servicing of customer equipment
- Operation, maintenance, and training materials; assist in the development or updating of equipment operation, maintenance and training materials related to the company's products.
- Advanced planning - Assist in the development of detailed installation and field service plans prior to going out in the field; to prepare appropriate schedules, and better understand the rigging, material staging and resource requirements, relating to such activities
- General customer assistance, working with the Field Service Manager, the Project Manager and Engineering Manager to provide other services to the company's customers.
- Reporting requirements; you will generate comprehensive daily field service reports in a detailed and professional manner
Base salary, full benefits, time and one-half pay when out in the field.
Job 57020