Job Details
Title: Dispatch Associate - Onsite
Description:
Dispatch Admin
The Dispatch Associate is responsible for the daily coordination of the traffic schedule.
This role owns the execution of the schedule from tendering loads to drivers and carriers to the successful on time delivery to all of our customers.
Key Responsibilities
Provide support in executing daily logistical and service plans
Assist with daily production of the bid board and the awarding of runs to drivers
Assist with daily review of Driver DOT trip reports, editing and creating reports
Monitoring Drivers DOT Hours of Service and available hours.
Communicating with Drivers on Dispatch instructions and changes.
Coordinating with Customers - appointments and trailer requirements.
Coordinating and instructing local carrier Drivers as needed.
Daily communication with Drivers to review service needs and requirements.
Tracking and maintaining Trailer and Tractor Inventory
Ensure all inbound and outbound loads are delivered on time.
Communicating with Warehouse Leads & Drivers on load status.
Consistent and effective communication by email and telephone.
Providing cross-functional support across Operations, Traffic, and Sales teams as needed.
All other duties as assigned by Resource.
Job Requirements
Develops understanding of transportation operations and familiarity with the client operations
Develops and can communicate DOT Hours of Service (8 day/70 hour rule, 11 hour rule, 14 hour rule)
Develops and thorough functional knowledge of Traffic scheduling programs (TMAP and DPS)
Demonstrates strong computer skills in Microsoft Word, Excel and PowerPoint
Demonstrates self-motivation and initiative
Strong training skills and the ability to work with deadlines, work under pressure, and to be flexible
Capable of prioritizing and completing multiple tasks
Demonstrates a positive and winning attitude
Demonstrates strong attention to detail and communicates effectively with internal and external customers
Able to multi-task in a fast-paced environment
Able to adapt to changes and develop/implement best practices
Strong analytical skills
Excellent verbal and written skills
Strong interpersonal skills and sense of customer service
High school diploma or GED
Note :
Thur 2300-Fri 0700 Fri 1900-Sat 0700 Sat 1900-Sun 0700 Sun 2300-Mon 0700