Job Details
**Job Details for Operations Support Specialist**
Court Name/Organization: Texas Northern District Court Location: Dallas, TX Opening and Closing Dates: 02/18/2022 - Open Until Filled Appointment Type: Permanent Classification Level/Grade: CL 24 - CL 25 Salary: $42,853 - $76,973 Announcement Number: 22-14 **Position Description**
**Responsibilities:**
- Provides customer service at the Clerk's Office front desk
- Answers case-related inquiries and provides information on filing procedures. Inquiries may be received in person, by telephone, or through the courts online help desk software.
- Makes summary entries of documents and proceedings on the electronic docket. This includes, but is not limited to, such items as complaints, petitions, indictments, pleadings, motions, responses, minute entries, and orders.
- Reviews documents to determine compliance with federal and local rules and routes copies of documents to proper office(s)/person(s). Distributes orders, notices, and judgments when entered on the docket. Prepares and issues summons and warrants upon order of the court.
- Ensures that statistical information is accurately reflected when a case is opened or closed and assists in case management by ensuring the quality of all docket entries using the court's quality control program
- Performs various tasks related to maintenance of court records
- Opens mail, logs remittances, writes receipts for payment, reconciles transactions, and prepares deposits in accordance with internal controls policies and procedures
**Qualification**
To qualify for the position of customer service representative, the candidate must have a minimum of two years experience in customer service, experience working in a team environment, and a strong work ethic. Knowledge of legal terminology and experience handling sensitive material is preferred. The candidate must possess strong verbal and written communication, organizational, and analytical skills. The candidate must also be proficient in computer programs, including Adobe Acrobat and Microsoft Office. High school diploma or equivalent is required, and a bachelor's degree is preferred.
**Benefits**
Employees of the U.S. District Court are entitled to benefits, which include participation in the Federal Employees Retirement System, choice of a health benefit plan from several options, dental, life insurance, long term disability, long term care, annual/sick leave, federal holidays, and periodic salary increases. This position is subject to mandatory Electronic Funds Transfer for payment of net pay.
**Miscellaneous**
Employees of the U.S. District Court for the Northern District of Texas are excepted service appointments. Employees are considered at will and are not covered by federal civil service classifications or regulations. Immigration law requires public employers to hire individuals who are lawful permanent residents (i.e., green card holder) seeking U.S. citizenship. Employees hired on or after Nov. 1, 2021, must be fully vaccinated against COVID-19 and comply with all COVID-19 vaccination directives as a condition of employment. Proof of vaccination will be required prior to entrance on duty. Employees must adhere to the Judiciary Code of Ethics and Conduct.
Due to the high volume of applicants received, the Court will only communicate with applicants who will be considered for interviews. Applicants selected for interviews must travel at their own expense, and relocation expenses will not be reimbursed.
Candidates who are selected for employment in the judiciary must successfully pass a background check or investigation as a condition of employment. The background check will include, at a minimum, an FBI fingerprint check. Full field investigations will be conducted on positions that are classified as high-sensitive. Once employed, the candidate may be subject to periodic background investigation updates.
**How To Apply**
Qualified applicants must submit a detailed resume and salary history to the Human Resources by emailing the items in a single PDF to ...@txnd.uscourts.gov (link sends e-mail) . The subject line must include: "#22-14."
The Court is an Equal Opportunity Employer
The Court reserves the right to modify the conditions of this job announcement, to withdraw the announcement, or to fill the position sooner than the closing date without prior notice. The U.S. District Court requires employees to adhere to a Code of Ethics and Conduct. This court provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and interviewing process, please notify the local human resources representative. The decision on granting reasonable accommodations will be made on a case by case basis.
The federal Judiciary is an Equal Employment Opportunity employer.