Job Details
At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people.?Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.Join Accenture Federal Services to do the work you love in an inclusive, collaborative, and caring community, where you can be empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.Join us to drive positive, lasting change that moves missions and the government forward!**You Are:**The **AV Support Analyst** will be responsible for supporting audio/video systems used within AFS offices throughout the US.**Responsibilities Will Include:**+ Maintenance and upgrades of existing rooms/systems+ Ensuring all AV equipment is up to date on any patches and/or software updates.+ Troubleshooting existing AV systems and escalated customer support of the AV equipment used for collaboration, events, and meetings.+ Training end users and other support personnel on AV systems+ Documenting AV standards+ project and vendor management.+ He or she will respond to requests for AV support, working with customers and vendors, following company standards, to deliver high performing rooms and systems.+ Most importantly, he or she will ensure users of these systems have the best possible experience through effective design and support.+ Travel within the Metro Washington DC area will be required; infrequent domestic travel may be required.+ Hours are 8 AM-5 PM, Monday-Friday, in the office, with occasional overtime.**Here's What You Need:**+ U.S. Citizenship+ Familiarity with Federal NIST standards and Guidelines+ Previous work on US Federal engagements+ Surface Hub familiarity.+ PC/Mac/mobile device support experience.+ General knowledge of networks and networking troubleshooting concepts.+ Experience with project management, vendor management, and budgeting.+ Ability to identify potential areas of improvement and make recommendations for improvement.+ Ability to train junior technicians in AV technologies.+ Travel within the Metro Washington DC area will be required; infrequent domestic travel may be required.+ Hours are 8 AM-5 PM, Monday-Friday, in the office, with occasional overtime.As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of **California, Colorado, Hawaii, New York, Washington, and the District of Columbia** . The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. ( We accept applications on an on-going basis and there is no fixed deadline to apply.The pay range for the states of California, Colorado, Hawaii, New York, Washington, and the District of Columbia is:$62,100 $120,000 USD**_What We Believe_**_We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain an inclusive environment.__Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities.?_ Read more here ( Employment Opportunity Statement_**_Accenture Federal Services is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.__All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.__Accenture is committed to providing veteran employment opportunities to our service men and women.__For details, view a copy of the?_ Accenture Equal Opportunity and Affirmative Action Policy Statement ( _._**_Requesting An Accommodation_**_Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.__If you_ **_?_** _are being considered for employment opportunities with Accenture Federal Services and?need an?accommodation for a disability or religious observance?during the interview process or for the job you are interviewing for, please speak with your recruiter._**_Other Employment Statements_**_Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.__Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.__Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.__The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information._