Wireless Customer Service Representative


Job Details

Company Description

South Shore Marketing takes pride in managing each of our client's accounts as successfully as possible. Therefore, we provide our clientele with the very best personnel. Each of our team members is highly motivated to deliver a personal representation explicitly catered to meet the needs of that account and exceed the expectations of our clients. We aim to provide our prestigious clientele the very best in marketing, sales, branding, promotions, and advertising for their company profile.

Job Description

We are looking for a Wireless Customer Service Representative to play a critical role in progressing our clients' mobile wireless sales efforts in the telecommunications industry. We aspire to educate others about technology and the services of our clients. Our Wireless Customer Service Representatives will increase brand awareness, develop customer acquisition strategies, and create transformational customer experiences.

Job Duties:

  • Communicate with customers in person and over the phone to understand their needs and suggest the best-fit products/services
  • Demonstrate and communicate service and device feature functionality, billing procedures, and equipment usage to each customer
  • Answer customers' questions regarding product pricing, availability, features, and benefits.
  • Resolve customer issues and escalate issues as necessary to ensure customer satisfaction.
  • Increase sales and market share through assigned and newly generated accounts.
Qualifications

Requirements:
  • 1-2 years of retail, sales, marketing, or customer service experience is preferred.
  • Excellent listening, consultation, negotiation, and presentation abilities.
  • Desire to grow both personally and professionally.
  • Having a strong focus on exceeding customer expectations.
  • Self-motivation and results orientation.
Apply today for consideration!

Additional Information

What We Offer:
  • Flexible Schedule! Full-time positions are availableGREAT for COLLEGE STUDENTS!
  • Great Weekly Pay! Hourly Base Pay PLUS Uncapped Incentives + Bonuses
  • We offer competitive pay!
  • Entry Level Positions ONLY! No experience required as we offer Paid Training.
**This Business Does Not Participate in Any of the following:
  • DOOR TO DOOR
  • COLD CALL
  • BUSINESS TO BUSINESS
  • DIGITAL MARKETING
  • NOT A WORK FROM HOME ROLE!

Are you looking for a positive work environment with the tools to grow? Apply Now!





 South Shore Marketing

 04/26/2024

 Miami,FL