Job Details
Job Description
Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.
The Helpful Hardware Company
Ace Hardware, The Helpful Hardware Company, LLC is a multi-store, multi state chain of Ace Hardware stores. Some of our stores have been in the communities they serve for over 40 years. We pride our self on world class customer service with a great selection of merchandise, outstanding pricing and stores that are fun to shop. We look for top quality employees and empower them to ensure every customer gets what they need. Join our team of industry professionals and take your career to the next level.
General Summary
The Cashier is responsible for register transactions involving the sale and/or return of merchandise.
Essential Duties & Responsibilities
Include the following. Other duties may be assigned.
Customer Service
Project a positive representation.
Greet customers entering and throughout the store. Thank customers by name, when possible, when they are leaving the store.
Project a friendly, outgoing demeanor; work well with customers as well as associates.
Clear customer checkout lines quickly and efficiently.
Answer and monitor all calls and pages promptly, courteously and effectively.
Communicate any problem or issue that requires management assistance.
Continually build product knowledge base and possess the ability to assist customers with store layout and product location.
Assist in pricing, stocking, marking and bagging of merchandise.
Register Operations
Follow all cash register transaction procedures.
Responsible for balancing of register drawer.
Adhere to any Store Support Center program or promotion that may require implementation at the cash registers.
Participate in store and Cashier meetings.
Front End Appearance and Upkeep
Keep the front end, including checkout areas and entrance doors neat and clean at all times. Face and dust front end.
Assist with keeping impulse counters stocked and faced, rotate fresh merchandise in as seasons change.
Ensure fresh ads are stocked in shopping carts at all times.
Ensure forms and supplies are stocked at all times.
Assist with decorating the front end according to the Store Support Center program.
Call for cart pickups when necessary.
Inform management when merchandise returns need to be put away.
Perform all other duties as assigned.
Other Essential Requirements:
Education/Training High School Degree or GED equivalent, some college a plus.
Experience:
Cashier, Sales, Customer service experience preferred.t
Physical Demands:
Standing for extended period of time, walking, lifting (up to 25lbs) and climbing.
Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and performing all functions as set forth.
Requirements
Experience in a retail environment in cashier and sales.
Commitment to provide excellent customer service and a desire to serve.
Ability to process information and merchandise through register system.
Ability and willingness to work flexible hours including evenings, weekends, and holidays to meet the needs of the business.
Solid team player with excellent interpersonal skills with a strong desire to learn.
Knowledge of retail communication, electronic cash register, MS Word and Excel a plus.
Exceptional organizational ability, high attention to detail, and an ability to multi task.