Job Details
Salary : $40,393.60 Annually
Location : Lancaster 43130, OH
Job Type: Full-Time
Job Number: 317
Department: SHERIFF CIVIL
Opening Date: 01/07/2023
Description
Under general supervision is responsible for answering calls from the public and other public safety agencies, and dispatching the appropriate emergency agency and/or equipment; performs other duties as required.
Duties
Operates a computerized E-911 Emergency Telecommunications System, a Computer Assisted Dispatch (CAD) system, a multi-channel Communications Control Dispatch Radio System, a Telecommunications Device for the Deaf (TDD), and a National Warning System;
Answers incoming calls for emergency police, fire, and/or medical services;
Verifies addresses and locations of the emergency incidents using the automated identification and location systems and available resources;
Asks questions of callers to obtain information to properly identify the specific type and priority level of emergency in order to facilitate the appropriate emergency response;
Transfers calls to the correct jurisdictions and refers non-emergency calls to the appropriate agency or jurisdiction when necessary;
Track calls for service, unit dispatching, and updates call records using the CAD system;
Constantly monitors the status of all units on duty in the field;
Inputs information into a computer in accordance with established protocol;
Performs queries upon request by police officers and other authorized personnel using a computerized national, state, and regional crime information system;
Takes appropriate follow-up actions in response to hang up calls to ensure proper emergency response;
Activates and/or coordinates the emergency operations center upon notification;
Completes various forms and logs
Makes notifications for requests for wreckers from the field units;
Conducts/participates in training and/or drills
Activates the County wide Tornado system and/or search and rescue services
May provide pre-arrival instructions to callers regarding actions to be performed until emergency personnel arrive on the scene;
May maintain contact with callers until emergency response units arrive on scene;
May provide training, mentoring, or coaching to trainee-level personnel and prepare detailed documentation of training;
May prepare informal written reports.
Qualifications
Must be a United States Citizen.
Must have a high school diploma or equivalent (GED).
Must be at least 18 years of age.
Must have a valid driver's license.
Supplemental Information
Working Conditions:
Working conditions involve working an 8-hour shift / 40-hour work week, in a dispatch center, on 1st, 2nd, or 3rd shift, including weekends and holidays, with 2 consecutive days off, and may be required to work during other shifts and to work overtime.
Experience in emergency services and/or communications, and knowledge of approved principles and practices of law enforcement work, including applicable laws and ordinances, are preferred.
Applicants must be legal residents of Fairfield County or adjoining counties after appointment. Applicants are also expected to be of good moral character, temperate habits, and physically able to perform all duties of the position.
Knowledge, Skills, and Abilities:
Ability to hear and understand persons speaking in a normal tone; vision corrected to 20/20; ability to type thirty (30) words per minutes; ability to remain calm under stressful situations; good conflict resolution skills; ability to apply common sense, logic, and reason to make sound decisions; good sense of observation; ability to remember information both long and short term; ability to comprehend new and old information; ability to evaluate situations, often with limited information, and act accordingly; ability to communicate in clear English in an authoritative manner; ability to communicate with persons with varying accents and cultures; ability to write/type with proper grammar and spelling; ability to comprehend computer screens and print outs; ability to work quickly and accurately on a computer keyboard; ability to display sensitivity and empathy to others; ability to develop and maintain good working relationships; ability to work independently without direct or immediate supervision; ability to follow strict rules and proper conduct; ability to accept supervision, criticism, feedback, and evaluation in a positive manner; ability to maintain control over sometimes hostile, verbally abusive, uncooperative, and angry callers; ability to maintain constraint in stressful situations; ability to adapt to changes in working conditions (hours of work, shift, etc.); ability perform service without requiring recognition/appreciation; ability to be responsible, reliable, punctual, honest, thorough, and accurate at all times; ability to abide by laws, directives, and rules to maintain public trust; ability to maintain stamina in order to meet both the critical and non-critical demands of the job; general knowledge of laws and court systems; knowledge of Fairfield county locations and streets/roads, including cities and villages within the county.
NOTE: The lists of Job Duties, and Knowledge, Skills, and Abilities are not necessarily all inclusive.
01
Are you a United States Citizen?
02
Are you 18 years of age or older?
03
Have you attached a copy of your certified Birth Certificate and/or Naturalization Papers?
04
Have you attached a copy of your Social Security card?
05
Have you attached a copy of your Driver's License or State Issued Identification Card?
06
Have you attached a copy of your automobile insurance card?
07
Have you attached a copy of your High School Diploma, GED, or College Transcripts?
08
Have you ever been a member or had association with any subversive group as outlined in the "Declaration Regarding Material Assistance / Non-assistance to a Terrorist Organization (DMA)" list provided by the United States Government? (The Terrorist Exclusion List may be found on the Ohio Homeland Security Website at
09
Have you ever been in prison or jail due to a felony or misdemeanor conviction?
10
Are you currently under criminal investigation, indictment, or a defendant in any pending criminal, traffic, or civil action?
11
Within the past five (5) years have you been involved in any theft activities that cumulatively exceeded $1,000 or was equal to a felony?
12
Have you ever filed a fraudulent insurance claim or fraudulent application for welfare, workers compensation, unemployment compensation, or other public assistance programs?
13
Have you ever stolen anything, committed a pattern of theft offenses from any person or business (including current or former employers), or knowingly received stolen property?
14
Have you ever resigned or been given the opportunity to resign from a job in which you were under investigation for policy violation or misconduct?
15
Have you ever been terminated or resigned in lieu of discipline from any criminal justice occupation?
16
Have you, within the past five (5) years, been involuntarily terminated or discharged (fired) from employment three (3) or more times?
17
Have you ever been dishonorably discharged from military service or convicted of any article of the Uniform Code of Military Justice that would be equivalent to a felony under the Ohio Revised Code (ORC)?
18
Have you ever engaged in any illegal sexual activities, including but not limited to engaging in prostitution, pandering obscenity, importuning, voyeurism, rape, attempted rape, gross sexual imposition, sexual imposition, bestiality, etc.?
19
Have you ever committed a felony for which you were never arrested?
20
Have you ever committed or been convicted of any offense defined as a felony by the federal, state, or local law of the jurisdiction where the offense occurred?
21
Have you ever committed or been convicted of any offense defined as a misdemeanor by the federal, state, or local law of the jurisdiction where the offense occurred (not including traffic offenses)?
22
Have you ever carried a concealed weapon in a way defined as a felony by federal, state, or local law?
23
Are you now supporting all dependents you are required to support?
24
Have you, within the past five (5) years, failed to comply with a court order or legal contract to provide child support, alimony, or other financial responsibility, as determined by an appropriate support enforcement bureau or a court of law?
25
Have you ever been charged with or convicted of domestic violence involving use of force or threatened use of a deadly weapon?
26
Have you ever been charged with, convicted of, or engaged in conduct contributing to, or intentionally violated a protection or temporary restraining order as defined or determined by a court of law?
27
Have you ever committed physical abuse of your spouse, ex-spouse, child, stepchild, parent, other relative, or person with whom you lived or had an intimate relationship?
28
Have you ever committed sexual abuse of your spouse, ex-spouse, child, stepchild, parent, other relative, or person with whom you lived or had an intimate relationship?
29
Have you ever accessed and/or possessed pornography, either in print version or electronic/on the internet, involving rape, bondage, torture, beastiality?
30
Have you ever accessed and/or possessed child pornography, either print version or electronic/on the internet?
31
Have you ever used/tried, manufactured, or sold for profit any illegal drugs of abuse or prescriptive drugs other than marijuana?
32
Have you ever used or purchased any drugs of abuse (chemical agents or solvent-based substances, prescription drugs without a prescription taken for reasons other than intended, especially Schedule I, II and III drugs), excluding marijuana?
33
I hereby authorize agents of the Fairfield County Sheriff's Office to conduct an investigation of my background including, but not limited to education, employment, health, credit, reputation, military records and any factors which such agents may deem proper and necessary in order to properly assess my character and background in connection with my application for employment with the Fairfield County Sheriff's Office.
34
I give permission for any person, business, or institution to release any and all information property requested and copies of the same, if requested, and do hereby release such person, business, or institution from all liability for providing correct information.
35
I recognize the right of the Fairfield County Sheriff's Office to treat, at it's discretion, certain resources of information as confidential and its right to withhold from me or my agent the names of such confidential sources and information obtained there from.
- Yes, I Agree
- No, I Do Not Agree
36
I acknowledge that I have seven days from the date of this application to come to the Sheriff's Office Civil Bureau at 345 Lincoln Avenue, Lancaster, Ohio, to complete an Applicant Background Release form and have my fingerprint prints submitted for the background check.
- Yes, I Agree
- No, I Do Not Agree
Required Question