Job Details
Our Job Opening
We are searching for a Fitness Trainer to join our team! As a member of our staff, you will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in the achievement of their fitness goals by designing a simple workout program and instructing them on the proper use of equipment.
Some of your responsibilities will include:
Planet Fitness PE@PF program
* Run PE@PF program and creating schedule for members.
* Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment.
* Create bi-weekly updates consisting of a variety of exercises.
Customer Service/Front Desk Activities:
* Greet members and guests, providing exceptional customer service and do your best to make members feel comfortable and welcomed!
* Answer phones in a friendly manner and assist callers with a variety of questions.
* Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.
* Respond to member questions and concerns in a timely and professional manner.
* Conduct beverage or merchandise purchases on the point of sale system.
Member Accounts
* Utilize POS system to assist with new membership cards, change of address and billing or payment questions.
Club Cleanliness and Maintenance
* Go above and beyond to keep the front desk area and lobby clean and orderly.
* Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.
* Regular cleaning of all exercise equipment and tanning beds.
* Regular restroom and wet area cleaning and stocking.
Qualifications/Requirements
* 6-12 months of Customer Service experience is preferred.
* High school diploma/GED equivalent required.
* Current CPR Certification required.
* Nationally Certified Training Certificate required.
* Basic computer proficiency with an eye for accuracy.
* Punctuality and reliability is a must.
* Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
Physical Demands
* Continual standing and walking during shift.
* Continual talking in person or on the phone during shift.
* Must be able to occasionally lift up to 75 lbs.
* Will occasionally encounter toxic chemicals during shift.
Why you should join Planet Fitness!
* Contribute to changing people's lives every day by helping us create a healthier Planet!
* Work hard and play hard with an amazing group of talented, dynamic professionals!
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.