Job Details
To hire the very best team members, Chukchansi Gold understands we have to make the very best offer. In addition to our competitive wages and employee perks, Chukchansi Gold team members receive $43,000-$58,000 in benefits alone, including medical, vision, 401K with employer match and immediate vesting, life insurance, meals, reduced workday hours, paid time off and more. Join the team at Chukchansi Gold and enjoy the best benefits package in the Valley!
Chukchansi Gold team members enjoy unrivaled perks. You'll also receive free and discounted meals in the Team Dining Room, paid time off, holidays gifts and raffles. Additionally, discounts for Costco memberships, the Monterey Bay Aquarium, Six Flags, Verizon Wireless and Chukchansi Park.
Voted the Valley's No. 1 best local employer, Chukchansi Gold Resort & Casino is California's premier integrated resort offering lively gaming, world-class entertainment and luxurious accommodations, welcoming thousands of guests each year.
Job Description:
Responsible for welcoming Spa guests, maintaining the front desk, making spa reservations, checking in spa guests who have appointments while assuring a high-level of guest satisfaction and professionalism.
Job Responsibilities
* Greets and services Spa guests in a friendly and professional manner.
* Schedules Spa appointments and makes reservations for members and guests.
* Maintains the appointment calendar and confirms all Spa appointments.
* Assists walk-in guests who do not have appointments and books them as soon as possible.
* Ensures timely services to all guests, keeping with a scheduled time line to provide an optimal number of guests accommodated.
* Maintains a working knowledge of all services and products offered at the Spa.
* Explains Spa products, services, and treatments to guests and assist them with determining their individual needs.
* Promotes the sales of additional Spa services and specials being offered in a positive and motivating way.
* Receives payments from guests for services and products.
* Ensures appropriate stock of supplies necessary to effectively perform job responsibilities.
* Maintains a neat and orderly work area and assists in the appearance and cleanliness of the Spa.
Job Requirements
High school diploma or GED required.
At least one (1) year receptionist experience in a spa or salon.
Must be computer-literate and be able to multi-task.
Must be enthusiastic, energetic, personable, and friendly, as well as passionate, intelligent, and knowledgeable regarding the spa industry.