Job Details
About Bark Social:
Dogs. Beer. Coffee Bark Social brings out the fun between dogs and humans with a private, monitored off-leash dog park and an indoor/outdoor beer garden & coffee bar. Featuring a play space, casual eating and curated dog merchandise, our goal is to engage, delight, and support the dog-loving communities we serve.
Bark Social has an aggressive growth plan. It launched its first location in Bethesda, Maryland in March of 2021, and will open its second location in Baltimore, Maryland in the next couple of weeks. Locations three, four and five are in the works.
Our need:
We are looking for Bark Rangers to ensure our guests and dogs feel welcome, special, safe, and comfortable at all times.
Responsibilities include but are not limited to:
- Safety:
- Remain active and alert. This is, without a doubt, the most important part of your job. When dogs are moving, you should be moving with them. If you are engaging with a guest/their dog or communicating with another team member, you can still be aware of your surroundings.
- Break it up. If you pick up on behavior signals that could escalate, insert yourself between the dogs. If this doesnt de-escalate the situation, use your training to intervene. If you are not comfortable inserting yourself between dogs, this isnt the role for you.
- Monitor alcohol consumption. If someone without a wristband is consuming alcohol, notify a manager immediately. If a guest who has been drinking is or appears to be mistreating a dog, notify a manager immediately.
- Ensure all dogs are collared and unleashed. Communicate to guests with dogs 15lbs and under our policy regarding the small dog park if their dog is barking or showing any signs of anxiety or aggression
- Customer Service:
- Bark Social is not just a dog park, it is an EXPERIENCE. Welcome guests and connect with them. By getting to know our members and other visitors as well as their dogs, we make them feel special while building trust and confidence in all that Bark Social stands for. This also helps us to learn more about each dogs behavior/personality/history, etc.
- Cleanliness:
- Ensure all available dog water bowls are full, clean and spread throughout the park.
- Sweep mulch and hair from the patio (including the area underneath auto-fill water bowls).
- Spot clean/dilute urine around the park.
- Bus and wipe down park tables, rearranging furniture as needed
Any member of the Bark Social team should possess the following characteristics: ?
- Everything we do at Bark Social is held to the highest standards. Any Bark Social teammate needs to understand what excellence looks like and operate accordingly.
- Every Bark Social teammate needs to be passionate and excited about the company and the product.
- We are a start-up -- we are testing and experimenting every day, and we need everyone on our team to be proactive and help us think big and solve problems.
- We are in the people business. Any Bark Social teammate must be friendly, professional, and proactively attentive to the needs of our customers.
- Dog-lovers preferred