Job Details
Room Attendant at Hotel EMC2 Room Attendant at Hotel EMC2 We are looking for those who celebrate culture, humor, wit, thoughtful and attentive service and team orientation. You'll need an ability to create a motivating work environment driving our Whatever It Takes attitude. Have a strong passion for excellence and guest service. Strive to continuously evolve and improve your performance in order to provide a Four Diamond level of service for all guests each and every day. Previous knowledge of vacuum, carpet shampooer, and buffing machine. Duties and Responsibilities Duties and Responsibilities
RESPONSIBILITES:
+ Clean, dust, polish and vacuum to make sure guest rooms and bathrooms meet hotel standards.
+ Change linens, make beds, and clean the bathroom.
+ Restock all guest room supplies, like soap and shampoo.
+ Organize your linen closet, restock your cart, and get ready for the next day, before your shift ends each day.
+ Greet guests that you encounter during your shift with a friendly smile.
+ Monitor and handle guest complaints following guest services training procedures and ensure guest satisfaction, immediately reporting any complaints to the supervisor.
+ Return and properly tag all lost and found articles in the Security Office.
+ Attend all hotel required meetings and trainings.
+ Promote and support effective departmental and hotel communication through varies technical devices.
+ Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
+ Perform other duties as requested by management.
+ Able to work any shift to the highest priority at the moment.
ADDITIONAL QUALIFICATIONS:
+ Must be able to communicate in the primary language of the hotel.
+ Must wear proper uniform/dress at all time and be well groomed.
+ Must maintain flexible schedule to accommodate hotel business and networking function.
+ Previous Housekeeping experience preferred.
+ Knowledge of cleaning and sanitation products, techniques and methods.
+ Knowledge of cleaning sensitive materials.
+ Experience using highly technical communication and computer devices.
+ Must be able to stand, stoop and bend for long periods of time during the day.
+ Must be able to handle multiple tasks and be able to walk for extended periods of time.
+ Ability to work well under pressure in a fast paced environment.
+ Must be able to lift and carry up to 50 lbs.
+ Excellent communication and organizational skills.
+ Communicate in the primary language of the hotel.
+ Able to work: Holidays, weekends and any day/shift
+ Must be able to push a cart with supplies weighing thirty or more pounds. Compensation Required Skills Required Education Location