Job Details
About UsHoward Community College (HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020.Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!Position Title Programmer/Analyst FLSA Exempt FT/PT Full Time Hours Per Week 37.5 Hybrid work potential, but subject to change based on HCC's needs. Work Schedule M-F 9:00 - 5:30 Grade 15 Minimum Compensation $65,449 General ResponsibilitiesA Programmer/Analyst at HCC is responsible for systems analysis, design, programming, implementation, operation, and user liaison functions supporting the college's administrative information system. Duties include the ability to:Work Performed* Design, develop, test, debug, implement and document complex computer programs.* Modify existing programs and procedures, to meet new user requests, regulatory requirements, and impacting vendor-supplied upgrades/modifications.* Analyze user application/programming requests and develop/recommend solutions and time estimates.* Provide programming and problem resolution assistance to members of the programming and operations staff.* Perform data analysis to address data discrepancies, identify data clean-up initiatives, improve system performance, and maintain data integrity between interfacing systems.* Manage and support configuration settings between interfacing systems, ensuring accurate and direct transmission of data.* Serve as user's point-of-contact for data warehouse support.* Write and execute ad hoc queries for multiple database types.* Support Web applications through HTML changes and publishing.* Work with third party vendors in the receipt of software and documentation to assess and document impact to in-house operations and functionality.* Develop and produce mandatory reports for state agencies.* Document automated applications. Develop flow charts and block diagrams.* Develop proposals, feasibility studies, and programming specifications.* Prepare production procedures for computer processing.* Develop and update user documentation.* Provide technical support to functional departments.* Recommend changes/enhancements that improve program performance and/or application processing.* Support use of vendor products and services.* Collaborative member of the development team who assists with departmental application testing and implementation, taking initiative, and responsibility when required.* Provide guidance and assistance to user community during implementation of new processes.* Assist and advise users in report generation.* Provide day to day operational support for end users.* Assist in planning work schedules and setting priorities for system and application changes and upgrades.* Attend and participate in project review meetings and discussions.* Serve as project leader for specific individual work deliverables.* Serve as an AIS representative on committees and at departmental meetings.* Maintain an awareness of the latest IS technological trends and developments.* Utilize help desk software and knowledge base to manager user support calls.Minimum Education Required Bachelor's degree Minimum Number of Years Experience Required 2 Other Knowledge Required* BS degree in information systems, computer science or related field and 2 years experience as a programmer - or an equivalent combination of education and experience.* Knowledge of relevant system and database software and programming languages.* Familiarity with basic system administration tools and processes.OTHER REQUIREMENTS* Good interpersonal skills.* Ability to work with a significant level of detail.* Ability to work with a high degree of independence.* Ability to communicate effectively, both verbally and in writing.* Ability to maintain strict confidentiality.* Regular attendance is a requirement of this job.* Performs all duties while considering the impact of any actions on the college's sustainability initiatives in the areas of environmental stewardship, social responsibility, and economic prosperity.SUPERVISIONPosition is supervised by the User Support Manager. The position does not perform supervision.Working ConditionsSalaried position. Overtime, evening and weekend work may be required. Employee may be required to use pager or cell phone to maintain office contact.Supervisory Postion? No Division Administrative Information Systems (Div) Department Administrative Information Systems