Call Center Representative

Job Details

Job Description

• Interacts with customers via telephone, email and online chat to provide support and information on products or services
• Respond to incoming calls and messages in a timely manner
• Identify customer questions, complaints, concerns and overall needs and redirect to appropriate staff
• Generate leads for sales team by screening callers and identifying potential sales opportunities
• Meet or exceed call quotas and sales assist quotas, both personally and as a team
• Follow all communication procedures, policies and guidelines during every customer interaction
• Other duties as assigned

Requirements

• Excellent verbal and written communication skills
• Ability to multitask
• Proficient computer skills
• Ability to work in a fast paced environment
• Working in a team environment

Benefits

• Paid Time Off
• ProSolar will contribute 50% of healthcare premiums for employee

 ProSolar Companies

 04/15/2024

 San Juan,PR