Job Details
Job Description
files/jobdescription_csea_enrollment_success specialist.pdf
Responsibilities:
Under the direction of the assigned supervisory/management personnel, perform a variety of complex technical and varied clerical work related to student services, which may include the areas of admissions and records, financial aid, residency, disability support services, cashiering, counseling, EOPS , assessment, Career and Transfer Center; provide technical and clerical support to faculty and staff; provide diverse information and assistance to students, staff, faculty, managers, and the general public regarding various student services and instructional support functions, services, and activities. Assist with all components of matriculation including, but not limited to outreach, admissions, orientation, placement, registration, and follow-up activities. This assignment may include work and activities at any of the District locations, as well as participation in outreach activities, support for online students, and the development of comparable online materials.
REPRESENTATIVE DUTIES :
The following duties are typical for this classification . Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices .
Perform various admissions and records functions in accordance with District policies and procedures; review, track, and process applications and related forms; assist students with the enrollment process; process student registrations, grade changes and other documents assuring completeness; research and resolve discrepancies and problems in records; provide information and explain District policies, procedures, rules, and regulations; track and monitoring the collection of positive attendance rosters, registration data, and grades; update usernames and reset passwords; interpret and apply admission and registration rules, regulations, and polices; maintain student records; receive, review, and process incoming transcripts and transcript requests. Provide general information and review documentation related to various special admissions programs; review required documentation to verify residency status including applying non-resident regulations; inform students of residency status, resident and non-resident tuition fees; determine and send appropriate forms. Serve as a central point of contact for the college with general knowledge to answer a variety of questions in various formats (e.g. written, telephone, virtual, and in-person). Act as a lead with high school liaisons, pathway coordinators, and community partners to ensure that students have a meaningful and barrier-free access to admissions, placement, orientation, counseling, and registration. Compile data and information from various sources and prepare appropriate forms, schedules and reports; list, extract and summarize data; possess proficiency in integrated software systems to enter and extract student data and research student information as needed. Provide information and a full range of technical assistance to District personnel, students, staff, faculty, administrators, and members of the general public related to various student services areas; provide general information regarding college programs and instruction including continuing education; refer students to appropriate staff/department. Maintain current knowledge of District software used in the performance of assigned duties; enter and retrieve a variety of information; prepare various reports utilizing appropriate software applications; provide assistance to staff in the use of the programs. Support students with understanding how to complete and submit student petitions and various forms; receive and review petitions and forms for completeness; route petitions and forms to appropriate departments; process forms and petitions as assigned. Perform related duties and responsibilities as required. Knowledge & Abilities:
MUST HAVE KNOWLEDGE OF: Pertinent State, federal, and program area policies, rules, and regulations including applicable sections of the State Education Code and state and federal regulations and guidelines concerning international students, financial aid, college admission, and other student services. Principles and procedures of financial and statistical record-keeping. Modern office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Interpersonal skills using tact, patience, and courtesy. Methods and techniques of report preparation. Oral and written communication skills. English usage, spelling, grammar, and punctuation. MUST HAVE ABILITY TO: Perform a variety of complex clerical and varied technical work in support of operations and programs. Understand, explain, and apply laws, rules, regulations, and policies related to various college programs and student services. Type and/or enter data at a rate of speed necessary for successful job performance. Learn and adapt to changing technology and equipment used in the performance of assigned duties. Maintain accurate and complete records and prepare reports. Work independently with limited direction. Plan and organize work to meet schedules and deadlines. Analyze situations accurately and adopt an effective course of action. Work effectively with frequent interruptions. Work with and exhibit sensitivity to and understanding of the diverse racial, ethnic, disabled, sexual orientation, and cultural populations of community college students. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Education & Experience:
Any combination of training and experience which would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to two (2) years of college level coursework in business or other related fields
AND Two (2) years of increasingly responsible experience in a student services or academic setting involving frequent student contact and that demonstrates a basic knowledge and understanding of student services.
Minimum Qualifications (Faculty and Academic Administrator Positions Only)
Desired Qualifications:
Training in basic CPR / AED and First Aid is desired.
Licenses and Other Requirements:
- Valid California driver's license and a safe driving record may be required for some positions to drive a District or personal vehicle to attend meetings/events, conduct outreach or participate in fairs, or pick up/deliver documents or other materials.
- Some positions in this class may be required to possess skills in a second designated language.
All District students and employees must participate in the COVID -19 Vaccination Program, which requires them to be fully vaccinated against COVID -19 unless they receive an approved medical or religious exemption.
Working Conditions:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions .
Environment: Work is performed primarily in a standard office setting with frequent interruptions and distractions; extended periods of time viewing computer monitor; possible exposure to dissatisfied individuals.
Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.
Vision: See in the normal visual range with or without correction.
Hearing: Hear in the normal audio range with or without correction.
Salary:
Range 24, Steps 1-7, $5,202.92-$6,582.76. Initial placement for external applicants is Step 1. An excellent benefits package which includes medical, vision, dental, retirement, vacation, generous sick leave package, and life insurance is available for the employee and eligible dependents.
An excellent benefits package which includes medical, vision, dental, retirement, vacation, generous sick leave package, and life insurance is available for the employee and eligible dependents.
Salary Schedule:
Classified Bargaining Unit
Work Schedule:
Monday-Tuesday: 9:30 a.m.-6:30 p.m.
AND Wednesday-Friday: 8:00 a.m.-5:00 p.m. (Approximately).
Work schedule may be adjusted to meet the needs of the office. Occasional weekends.
Successful candidate may be assigned to any of the campus sites (Chula Vista, National City, Otay Mesa, and/or San Ysidro).Start Date:
As soon as the successful candidate is identified and following the subsequent governing board approval.
Initial Screening Deadline:
All application materials must be received on-line at
. Position is open until filled. Applications received by the first screening deadline of
11:59 p.m. on Friday, February 23, 2024 are guaranteed to be reviewed by the selection committee. Any application received after the deadline is not guaranteed a review.
Tentative Timeline (Subject to Amendments):
| February 5-23, 2024 | Position advertised; District receives applications
| February 23, 2024 | Initial screening deadline for guaranteed consideration.
| March 4-15, 2024 | Reviewing of applications.
| March 18-22, 2024 | Search Committee interviews candidates
| April, 2024 | Tentative employment start date pending Governing Board approval.
Open Until Filled
Yes
Required Applicant Docs Cont'd
Southwestern College Online Application
Supplemental Application:
Special Instructions to Applicants:
Equivalency (Academic Faculty Positions Only)
Equivalency (Academic Faculty Positions Only)" section to read as follows, "To teach classes at Southwestern Community College District, an applicant must have completed coursework that meets the California Community College's Chancellor's Office Minimum Qualifications for Faculty. In some cases, an applicant who does not possess the exact degree title(s) listed by the State may meet State requirements for equivalency. In this case, the District follows a process to determine equivalency. If this is the case, please complete the
Supplemental Equivalency Application , for Academic Employment and upload this form with your online application.
Foreign Degrees:
Foreign degrees require an evaluation for United States equivalency from an agency having membership with the National Association of Credential Evaluation Services, Inc.
Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA . This report must be attached to your online application at the time of applying.
For your convenience, here is a link to NACES (National Association of Credential Evaluation Services) membership list to assist you in complying with this requirement,
. You may use any other certified transcript evaluation service at your disposal.
Additional Information:
A confirmation number will be assigned if your application packet has been successfully submitted. Assistance with the online application process is available through the Human Resources Office at 900 Otay Lakes Road, Chula Vista, CA 91910; telephone: (619) ###-#### or e-mail to ...@swccd.edu.
It is the sole responsibility of the applicant to ensure that all application materials are received by the review deadline date. A separate, complete application packet is required for each position for which you are applying for. All materials included in your application packet become District property, will not be returned, will not be copied, and will be considered for this opening only.
Candidates selected for employment with Southwestern Community College District must be fingerprinted by an electronic fingerprinting service (i.e. LiveScan) within 10 days of employment; provide clearance of tuberculosis (dated within the past 4 years and renewed every four years as a condition of continued employment) within 60 days of employment; provide proof of eligibility to work in the United States.
In addition to the above, for Faculty/Administrator positions (only), successful candidate must submit official (sealed) college transcripts confirming date degree conferred and/or a valid CA Community College Credential.
Reasonable accommodations will be provided to candidates with verified disabilities. Accommodation requests should be made at the time the interview appointment is scheduled.
As an Equal Opportunity Employer and in compliance with the Americans with Disabilities Act, Southwestern Community College District will make reasonable accommodations for individuals with disabilities.
The Southwestern Community College District shall not discriminate against any person in employment or in any program affiliated with the District on the basis of age, ancestry, color, ethnic group identification, national origin, religion, race, sex, sexual orientation, physical or mental disability, veteran status, or on the basis of these perceived characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics.
Notice of Availability of the Annual Security Report - Southwestern College is committed to assisting all members of the community in providing for their own safety and security. The Annual Security Report is available on the SWCPD website at
.
If you would like to receive a hard copy of the Annual Security Report, which contains this information, you can stop by the SWC College Police Department or you can request that a copy be mailed to you by calling (619) ###-####.
The report contains information regarding campus security and personal safety including topics such as: crime prevention; public safety authority; crime reporting policies; programs to prevent dating violence, domestic violence, sexual assault, and stalking; the procedures the College will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in certain off-campus buildings or property owned or controlled by the College or a recognized student organization; and on public property within, or immediately adjacent to and accessible from the campus.
This information is required by law and is provided by the SWC College Police Department.
Drug and Alcohol Abuse Prevention Plan ( DAAPP ) - More information about the DAAPP , including the Drug Free Environment and Drug Prevention Program Policy and Procedure and Biennial report can be found in the Health and Safety Section of the campus Consumer Information page (
)
Selection Procedure:
A screening committee will evaluate applicants, taking into account the breadth and depth of relevant education, training, experience, skills, knowledge, and abilities. Selected applicants will be invited for an interview.
INTERVIEW TRAVEL COSTS MUST BE BORNE BY THE APPLICANT .If additional positions become available in this classification, applications received in response to this posting may be considered for those additional positions for up to 90 days after final board approval.
HR Contact Information:
Southwestern Community College
Human Resources (Bldg. 46B-150)
900 Otay Lakes Road
Chula Vista, CA 91910
www.swccd.edu
(619) ###-####