Job Details
Looking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an intake specialist to take our client relations to the next level and manage our growing caseload. Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a dedication to customer service and a passion for helping those in need. Youll have an opportunity to help a thriving law firm succeed and make a tangible difference in our clients lives every day. If this sounds like a job youd love, apply now!
Responsibilities:
Survey potential clients to determine the right fit with our practice, while listening to all phone calls in an empathetic manner
Set appointments for potential clients that meet our criteria to keep our lawyers schedules organized and grow our caseload
Conduct various tasks around the office such as managing spreadsheets, writing emails, faxing and copying, and transcribing notes to make sure all processes run smoothly
Help foster prospective client streams by providing input into awareness and law firm partnerships initiatives alongside the marketing team
Collect paperwork and enter data into our case management system to ensure a smooth onboarding for new clients and tidy management of case files
Qualifications:
Possesses outstanding communication skills and sense of empathy
Solid data entry, spreadsheet management, and computer skills
Customer service or sales experience a plus
Skilled with Microsoft Office, especially Microsoft Excel
Previous legal experience a plus
About Company:
Scher & Scher Law Group is a dynamic and fast growing boutique law firm. We mainly handle automobile accidents and slip and falls.