Position -A/V Technician Location: Washington, DC 20036 Duration: long term contractPay rate $28.78/hr on w2 100% onsite roleJob Description: IMPORTANT: In addition to AV support, candidate must have working knowledge of Windows 11 and MAC OS. The clients attach to the AV equipment (Creston, Room Ready Roomkits, etc.) via laptop and both are in that office. Additionally, some working knowledge of different presentation tools such as PowerPoint, etc.your primary responsibility will be Key activities include: Capture and maintain equipment inventory data Perform periodic inspection of ** rooms to ensure equipment is functional and required accessories (e.g. cables, connectors, etc.) are available. Client and Client will define inspection frequencies based on number of ** rooms and available capacity for each location Monitor ServiceNow ticket queues established for capturing AV requests and issues Perform basic maintenance, troubleshooting and repair of A/V devices (subject to device warranty restrictions) Communicate with Client facility management and device OEMs as required Perform onsite escorts for OEM and 3rd party support vendors Perform A/V and conferencing software set-up support prior to scheduled meetings Provide user support during meetings Log work activity via Client ServiceNow ITSM Provide monthly reports including a summary of known ** room issues and recommendations to improve maintenance processes and ** room performance Support monthly user training sessions Maintain documentation and training materials for all AV rooms covered in this agreement Assist with new equipment installation and configuration as appropriate . Equipment installation will be performed by 3rd party support vendors Initiate OEM and 3rd party support tickets as needed and coordinate troubleshooting and support to address these issuesIndotronix is an Equal Opportunity Employer
Indotronix International Corporation
04/23/2024
Washington,DC