Job Details
Job Description:
Essential Function:
- 30% Gathers, complies, and verifies information and performs data entry.
- 20% Follows clearly detailed procedures in completing several repetitive clerical steps performed in a prescribed or varied sequence, such as data entry, filing, operating basic office equipment (i.e. photocopier, facsimile, multi-line phone/voicemail systems, and minimal computer programs.
- 20% Assists in a variety of administrative matters including, but not limited to, verifying statistical reports for accuracy and completeness, compiling information, scheduling, and handling and adjusting complaints.
- 20% Provides the training for new hires and temporary staff for the clerical unit. Required to work closely with the department s leadership team to keep abreast of procedure changes and communicate such to team members.
- 10% Accurately assesses the quality of work by section clerks, enters the quality data results in the work management system, and provides supervisors with weekly and monthly statistical reports.
Qualifications:
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- The requirements listed below are representative of the knowledge, skill, and ability required.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Education Level:
- High School Diploma or GED.
Experience:
- 2 years experience in an administrative, clerical, or operations role.
Knowledge, Skills and Abilities (KSAs):
- Adept at learning new technologies to perform data entry, manage calendars, and create reports., Proficient.
- Proficient in Microsoft Office applications., Proficient.
- Strong time-management and organizational skills, Proficient.
- Excellent communication skills both written and verbal, Proficient.