Job Details
Description
Performs duties related to the operations of the Community Activity Center front desk - to include greeting guests, registration, answering phones, addressing guest questions, assisting in room/gym set ups, stocking, cleaning, and enforcing Community Activity Center rules and regulations.
Examples of Duties
Front Desk Staff Duties and Responsibilities
* Greets Community Activity Center guests, answers questions regarding the Community Activity Center and/or the Town of Flower Mound, answers phone, and provides excellent customer service.
* Registers participants for classes.
* Sells Community Activity Center memberships and programs. This includes handling credit card transactions, receiving cash, and counting correct change.
* Provides tours of the Community Activity Center.
* Checks out gym and game equipment to guests.
* Performs miscellaneous administrative tasks to include filing, organizing, inventory, etc.
Additional Staff Duties and Responsibilities
* Supports other areas of the Community Activity Center by assisting with special events, aquatic programs, and facility rentals/coverage.
* Attends mandatory training and in-service meetings.
* Informs supervisor of all work-related activities.
* Adheres to the personnel, safety, and divisional policies of the Town of Flower Mound.
* Assists co-workers and other divisions as needed.
* Performs other duties as assigned.
Minimum Qualifications
BASIC QUALIFICATIONS:
* Must be at least 16 years old.
* American Red Cross CPR, First Aid, and AED certifications are required within the first 30 days of hire date.
* Must have a valid driver's license and driving record must be in compliance with Town policy or must have reliable transportation.
Must submit to and pass a post-offer, non-regulated drug test and thorough background checks (including criminal history).
EDUCATION:
* A High School Diploma or General Equivalency Diploma (GED) is preferred.
Desired Qualifications
KNOWLEDGE / SKILLS / ABILITIES:
* Must have excellent leadership, organizational, and communicative skills, both oral and written.
* Computer proficiency is required.
* Must maintain an effective and pleasant working relationship with citizens, the general public, employees, and volunteers.
* Must be able to work various hours, including evenings and weekends as required.
PHYSICAL ABILITIES:
* Must be able to talk, see, hear, read, and work in adverse environmental conditions.
* Must be able to perform strenuous physical activities to include running, kneeling, bending, twisting, dragging, pushing, pulling, occasionally lifting up to 50 lbs. of various recreational and athletic equipment.