Pharmacy Contact Center - Pharmacy Assistant - Full Time and Part time, Multiple Shifts Available


Job Details

Description:
*****SIGN ON BONUS OF $1,000 IS AVAILABLE TO ELIGIBLE EXTERNAL HIRES!*****

  • This position is in a pharmacy contact center environment.
  • position will be working with patients via phone only
  • various days and shifts available

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Job Summary:

Pharmacy assistants provide support to the pharmacists and technicians by stocking, counting and other non-technical duties. May also dispense safe, effective medications to patients, prescription packaging and parcel management. Duties are performed under the direct supervision of a licensed pharmacist.

Essential Responsibilities:

  • Performs functions that support the pharmacists and technicians in the daily workflow of the pharmacy including prepackaging and labeling medications; stocking shelves; counting and pouring medications from stock bottles that have been pulled by licensed or certified staff; filing prescriptions; inventory functions; releasing refill medications and OTC products to patients; processing requests for refills when no changes are needed; handling non-professional phone calls including refill requests from patients; calling prescribers to obtain refill authorization, and prescription packaging and parcel management.
  • Ensures patient safety by identifying opportunities to prevent unusual occurrences; consistently performing safety checks when dispensing medications; and taking appropriate steps to resolve and report unusual occurrences.
  • Demonstrates dedication to evidence-based medicine by staying current on clinical initiatives and priorities.
  • Supports and enhances Patient-centered Care efforts by facilitating patient-focused care through a collaborative team approach with patients, pharmacy staff, and other health care professionals.
Basic Qualifications:
Experience

  • N/A.
Education

  • High School Diploma or General Education Development (GED) required.
License, Certification, Registration
  • Pharmacy Assistant License (Washington) required at hire
Additional Requirements:

  • Ability to use available resources and tools efficiently and effectively.
  • Excellent verbal and written communication skills.
  • Ability to identify specified issues and bring to attention of pharmacists.
  • Ability to work effectively as a member of a team.
  • May be required to travel to other Kaiser Foundation Health Plan of Washington locations as needed.
Preferred Qualifications:

  • Experience in a pharmacy environment.
  • Knowledge of managed care health systems and evidence-based medicine theories.
  • One (1) year of experience working in a customer service environment.
  • Some college coursework.


Primary Location: Washington,Renton,Renton Administration - Adams
Additional Locations:

Washington
Scheduled Weekly Hours: 32
Shift: Variable
Workdays: Sun, Mon, Tue, Wed, Thu, Fri, Sat
Working Hours Start: Varies
Working Hours End: Varies
Job Schedule: Part-time
Job Type: Standard
Worker Location: Onsite
Employee Status: Regular
Employee Group/Union Affiliation: J07|UFCW|Local 3000
Job Level: Individual Contributor
Department: Renton Admin Adam - Pharm Admin - Drug Use Mgmt - 1130
Pay Range: $18.95 - $20.81 / hour The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted.
Travel: No
On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.

Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest





 Kaiser Permanente

 04/21/2024

 Renton,WA