Job Details
**Bookseller - Part-Time**
**Location**
MT - Bozeman - Gallatin Valley Mall - 2117 **Classification**
Part-Time **Description**
As a Bookseller, you are responsible for selling by providing exceptional customer service through our four core service principles. You make the shopping experience interactive and engaging by enthusiastically sharing your knowledge about our products and services and meeting the needs of the customer. You care about and value people and exemplify our core values. **Essential Functions**
Deliver exceptional customer service that ensures sales and high levels of customer satisfaction. Execute on the caf service standards: offer a warm welcome, recommend add-ons, personalize the customers order, offer membership, and thank the customer.
Assist the Caf Manager in the daily operations of the caf.
Greet and establish rapport with customers, proactively engaging them in conversations about our products, services, and promotions to determine their needs and recommend the right products.
Ensure all customer transactions are processed accurately and in a timely manner.
Prepare and serve drinks and food in accordance with the Caf standards and health code Ensure exceptional product quality standards.
Drive sales by engaging all customers in our caf and customer sampling of Caf products. Receive and appropriately store deliveries of Caf products.
Complete prep sheets and waste logs and work with the manager on duty (MOD) to verify paperwork and project completion.
Maintain Caf cleanliness by using the maintenance checklists to delegate and follow up on tasks throughout the day.
Mentor and help orient and train new Caf servers, ensuring a smooth acclimation to the Cafe and our culture.
Assist with the execution and compliance of all operational and visual merchandising standards in partnership with the Caf Manager.
Perform all opening and closing procedures and support tasks in accordance with Caf standards. Protect Company assets by ensuring the accurate execution of loss prevention procedures, including cashiering and inventory standards, waste logs monitoring, sample recording, coupon redemption and discount and return policies.
Assist in any area of the store as needed.
**Qualifications**
Passion for selling
Strong organizational and written/verbal communication skills
Spend the majority of time on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing)
Availability for early mornings, evenings, weekends and holidays to align with store needs
At least one year of supervisory experience preferred
**Your Privacy**
Location Based Ads
Consent Allowed
Consent Purposes
Legitimate Interest Purposes
Personalize
Special Purposes
Location Based Ads
Features
Location Based Ads
Special Features
Location Based Ads