Job Details
**Inside Sales Representative**
**Job Location** Sleeping Buffalo, Montana **Job ID** R100490 **Overview**
At Patterson Companies, our sales representatives provide products, equipment, technology and innovative solutions to help dental and animal health professionals across North America care for their clients and advance their businesses. Were looking for sales professionals who:
* Are committed to developing and maintaining strong business relationships
* Bring a customer-first approach to providing recommendations and solutions
* Use sound strategies and a creative approach to drive sales and provide exceptional service
Establish your new sales career at Patterson Companies where you can achieve your professional goals while helping our customers succeed.
* **Hours:**Full Time
* **Experience:** Mid-level
* **Travel:** Occasional to Regular
**Success Profile**
* Consultative
* Critical thinker
* Customer-focused
* Resilient
* Self-starter
* Tenacious
* **Health and Well-being**
* **Retirement and Savings Program**
* **Compensation**
* **Professional Development**
* **Employee Discount Programs**
* **Vehicle Program**
**Responsibilities**
**Job Summary**
**As an Inside Sales Representative (ISR), you are responsible for generating and increasing sales through inbound and outbound sales calls, while handling inbound customer calls with professionalism, skill and expediency. #WeArePatterson**
**Essential Functions**
To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.
Administrative:
* Ensure accuracy of customer transactions in order entry system such as orders, quotes, returns, etc.
* Maintain accurate customer and territory records; document all customer interactions and potential sales opportunities.
* Gain understanding of and adhere to Accounts Receivables policies and practices.
* Run sales reports for all sales activity.
* Monitor scheduled shipment dates to ensure timely delivery.
* Verify price and terms in accordance with standard procedures and customer profitability profiles.
* Multitask and work within multiple computer systems and communication platforms simultaneously.
Customer Relations:
* Develop strong working relationships across the business/functions, as well as with customers and manufacturing partners.
* Provide impeccable customer service and sales support; respond to customer queries, answer questions and solve problems in a timely fashion.
Generate Sales:
* Make regular outbound calls to assigned customers/territories.
* Generate new and repeat sales by providing product and technical information to customers in a timely manner.
* Identify customer requirements and expectations in order to recommend specific products and/or solutions.
* Use appropriate selling tactics such as up-selling and cross-selling when needed.
* Educate customers about product features and benefits to grow sales and improve customer satisfaction.
* Generate referrals from current customers and manufacturers representatives.
* Maintain a current knowledge of consumer preferences, company products, programs, market conditions, and competition.
* The Inside Sales Representative may perform other duties as assigned.
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**Job Qualifications**
**Required Qualifications**
* Associates Degree, or equivalent work experience.
* Exceptional customer service and organization skills.
* Accuracy and strong attention to detail.
* Effective verbal, written, and interpersonal communication skills.
* General computer proficiency including knowledge of MS Office.
**Preferred Qualifications**
* Bachelors Degree in Business and/or Animal Health, or equivalent combination of education and experience
* Experience in animal health/agriculture or sales
* Inside sales experience; previous success exceeding sales goals is a plus.
* Proficiency in SAP
**Working Conditions**
**Physical Demands**
** Lifting or Carrying, occasional, up to 25 pounds**
** Sitting or Standing, majority of work day**
**Environmental Factors**
** Operate a computer of other office devices**
** Talking and hearing, position involves frequent communication with customers, inside staff, etc, and requires ability to understand and effectively exchange accurate information**
** Reading and sight, requires frequent review of customer information**
**Travel and On-call**
** This position provides the opportunity for minimal travel (10%) in a regional area for a sales ride-along or training opportunity.**
**Getting Hired**
Were excited that youre interested in joining Patterson Companies. We offer a wide range of opportunities, and the hiring process may vary based on position.
**Getting Hired**
Were excited that youre interested in joining Patterson Companies. We offer a wide range of opportunities, and the hiring process may vary based on position.
**Corporate Responsibility**
At Patterson Companies, we measure success by the strength of our relationships with our clients, customers and employees. From working with our partners to bring innovation solutions and provide best-in-class experience to our customers, to supporting employee volunteerism large and small, were committed to building strong connections to support the communities we live and work in.