Job Details
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**Work at Home Customer Care and Sales Representative (Hourly)**
As a Work at Home Customer Care and Sales Representative, you will maintain exceptional customer service while providing remote support for customers inquiries about lost or damaged devices and resolving customer issues. You will also be responsible for selling our Connected Home product and other offerings to customers on every call. You will engage with the customer to understand their technology and sell protection/tech support solutions.
You will Serve, Solve and Sell!
Work From Home Customer Care and Sales Representative have a passion for selling services and solving problems!
*Accepting candidates in these states: AL, AK, AZ, AR, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, MO, MT, NE, NM, NC, ND, OH, OK, SC, SD, TN, TX, UT, VT, VA, WV, WI, WY*
**Hourly rates start at $16.00 per hour plus sales incentives.**
**We dont just redefine we reinvent.**
For more than 20 years, we have led the global tech solutions industry. We are leaders in creating innovative technology solutions that help keep consumers connected and we are committed to providing exceptional customer service to our partners 300 million customers or 120 respected companies whose products you know and love.
**The only thing were more passionate about is our people.**
At Asurion, we value team success and create a rewarding and collaborative work environment where each employee can maximize their talents and contributions. We provide a fun and casual work environment and comprehensive benefits package that includes medical, dental & vision health coverage, vacation time, holiday pay, 401k plan.
**Qualifications:**
* **YOU ARE:**
+ An expert listener who wants to understand the customers issue and troubleshoot resolutions.
+ Someone with a great work ethic. You are self-disciplined and able to manage time effectively according to established policies and procedures without close supervision.
+ Well-spoken and empathetic. Its key we solve our customers problems using clear communications.
+ Able to learn and demonstrate up-selling techniques to promote additional services/products to enhance program loyalty. **OTHER REQUIREMENTS:**
+ High school diploma or GED
+ Flexible to work all shifts as required (evenings, weekends, and holidays)
+ Able to attend a multi-week training program
+ Pass a pre-employment background check and drug screen **WORK FROM HOME REQUIREMENTS:**
+ Must be able to provide a distraction free environment
+ High Speed Internet Service