Job Details
The Field Service Technician will be responsible for supporting the full lifecycle of pulp-and-paper quality control products at customer facility. The technician will be supporting the customer to install brand new equipment at customer site as well as maintain and troubleshoot said equipment when needed. This includes performing preventive and corrective maintenance, testing and troubleshooting proprietary customer hardware and software, as well as assisting with any projects, upgrades, new installations, and advanced services for the technicians assigned customer. This individual will be part of a small site team to provide service for customer's pulp-and-paper quality control solutions.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
-IT networking or server knowledge and experience
-Pulp and Paper industry exposure
-QCS, DCS, or 800xa experience
High School Diploma and 4+ years of related hands on troubleshooting industrial equipment experience with controls/networking communication experience for equipment
OR Associates/Bachelor's Degree in field relating to instrumentation & control, electrical or electronics engineering, instrumentation or process control with 1+ years of troubleshooting industrial equipment with controls/networking communication experience
OR military experience with Electrical or Electronics knowledge and ability to read diagrams, blueprints, and troubleshoot electrical and electronics equipment/components
Controls, PLCs, or HMI programming and troubleshooting experience
Candidates must be comfortable using electrical test equipment such as voltmeters or multi-meters safely as well as other basic hand tools
Hands on troubleshooting and mechanical aptitude/knowledge
Must be comfortable working in a "on-call" rotating schedule with other members of the site team ("on-call hours will be compensated for)