Job Details
Dock Attendant **Dock Attendant**
* Isle Royale Resorts, L.L.C. - 800 East Lakeshore Drive, Houghton, MI
* Full-time
* Salaried / Hourly: Hourly
* FLSA Type: Seasonal
* Employment Category: Seasonal
**Company Description**
Experience the northwoods at remote Isle Royale National Park, located in northwestern Lake Superior. Accessible only by boat or seaplane, Isle Royale is home to moose, wolves, loons, beaver, fox, and other small mammals and birdlife. Lake Superior and the island's inland lakes offer excellent fishing and photographic sites for viewing pristine forest and waterways. Diving opportunities abound to many shipwrecks of Lake Superior.
Rock Harbor Lodge provides visitors accommodations and we employ team members in our dining room, snack bar, gift shop, dockside store, marina, motor boat, kayak and canoe rentals, guided fishing and sightseeing tours, and other fun and fulfilling positions. Join us for a summer in this unique National Park!**Job Description**
The Dock Attendant assists guests with watercraft and equipment reservations, processes retail purchases and ensures all guests receive excellent customer service.
ESSENTIAL DUTIES/RESPONSIBILITIES/FUNCTIONS:
* Greets and assists guests; Maintains a friendly and professional demeanor.
* Works sales floor shifts; Accurately processes guest payments by operating cash register and/or credit card machine.
* Sells gasoline, diesel fuel, motor oil, and other marine supplies.
* Rents marina slips, boats, outboard motors, and canoes.
* Provides guests with helpful information about the area and where to locate watercraft and equipment.
* Monitors supplies and submits fuel inventories.
* Operates sewage pump-out equipment.
* Clean boats and canoes; Cleans and maintains other equipment rented with boats and canoes such as lifejackets, oars, paddles, etc.
* Assists in the loading and unloading of supply boats.
* Ensures the docks and finger piers remain in a clean and orderly condition.
* Knows and follows all company, Environmental, Health, and Safety Management Programs and policies.
* Works extra shifts and hours as required.
* Assists in other positions and departments as needed.
* Other duties as assigned
**Qualifications**
* Read, write, speak and understand English effectively.
* Good math and cash-handling skills.
* Ability to learn all company training materials.
**PHYSICAL REQUIREMENTS TO PERFORM JOB DUTIES:**
* Must be able to understand normal conversation and accurately communicate information.
* Ability to stand and walk on paved, unpaved, uneven and sometimes slippery surfaces for extended periods of time.
* Ability to climb stairs and ladders occasionally.
* Ability to remain balanced; stoop, squat, kneel, crouch, twist, turn, push, pull, finger, grasp, and reach down, forward and overhead repetitively.
* Must be able to use general cleaning supplies; Grasp, lift, push, pull and use cleaning equipment.
* Manual dexterity to grasp and handle cash, coins, paper, phones, etc.
* Ability to lift and carry up to 75 pounds up to mile; 6-gallon gas can fifty yards repetitively.
* Ability to lift and carry a 9.9 hp. Outboard engine for distances up to 20 feet.
* Ability to assist others in getting rental boats into and out of the water.
* Ability to assist docking boats; Ability to catch a thrown line, pull boats alongside the dock and secure mooring lines.
* Awareness and agility to work on and around boats in a fast-paced, ever-changing environment.
* The worker is subject to both inside and outside environmental conditions: Adverse conditions may include extreme heat and/or cold, wind, humidity and sometimes inclement weather.
**EDUCATION AND/OR EXPERIENCE REQUIRED TO PERFORM JOB DUTIES:**
* High School Diploma, GED, or equivalent, or previous related work experience preferred.
* Previous customer service experience preferred.
* Previous marina/watercraft experience helpful.
**Additional Information**
*Isle Royale Resorts, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, genetic information, or any other characteristic protected by federal, state or local laws.*