Job Details
**West Quay Ltd - Customer Service Advisor Job Application Form**
**West Quay Ltd - Customer Service Advisor Job Application Form**
We are looking for a Customer Service Advisor to join our friendly call centre department. In this role you will mainly be answering incoming calls from customers placing orders or making enquiries however, you may also be required to help in other departments such as outbound, administration and data entry, depending on workflow.
This is not a sales role and you will NOT be required to cold call.
Although previous experience is desired, it is not essential as we will provide full training to the successful applicant.
The hourly rate is 9.00 with the potential for overtime and we offer benefits such as free parking, tea & coffee and staff discount.
You must be available for a handful of pre-scheduled weekend shifts (paid at overtime rate) between August-December 2021, so some flexibility is desired.
There is no need for you to submit your CV at this stage of the application process, but we may contact you to request this at a later date.
*Please note: You MUST be 18+ years of age to apply for this role.*
*Please accurately complete the application form below and, if successful, someone will be in touch within the next 3 working days to arrange a virtual / telephone interview.*
**List any previous positions that may be relevant to this role. Please include the name of the company your worked for, job title, start and finish date and the main tasks undertaken. If you have direct call centre experience, please state this and give details of the type of calls / CRM solutions you have handled / used.**