Job Details
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Careers **Customer Service Advisor - Orlando Area**
**Post Date:** 23 Feb 2022
**Requisition #:** R1203034
**Location:** Lake Mary, Florida, United States
**Job Type:** Contact Center
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**Job Type:** **Full-Time**
**Location** **:** Orlando/Lake Mary area, Central Florida
* A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with
* Endless career opportunities and clear paths for career development
* A competitive salary
* Inclusive perks and benefits
* Opportunity for monthly performance incentives
* Perks at Work for employees *(bonuses, referral program, travel, vehicle purchase, clothing and more!)*
**WHAT YOU WANT MATTERS TO US**
No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service experts.
Your passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role.
**IN THIS ROLE YOU WILL:**
* Interface with customers via inbound calls, outbound calls, or through the Internet
* Identify customers needs to recommend products and/or services
* Listen attentively to customer needs and concerns while demonstrating empathy and building rapport
* Collect or correct payments on accounts to recover funds and contribute to client performance
* Maintain broad knowledge of client products and/or services
* Achieve monthly goal / target
**TO BECOME A PART OF OUR TEAM:**
* High-school diploma or GED required
* Minimum 6 months of customer service and/or sales experience preferred
* Strong computer navigation skills and PC Knowledge
* Ability to effectively communicate, both written and verbally
* Demonstrate patience and professionalism in all customer contact situations
* Able to rotate shifts, as needed
**CALL US HOME:**
If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 270,000+ people around the globe choose to call Concentrix home.
Concentrix is an award-winning global CX solutions company who creates amazing experiences for the worlds best brands and their customers. Were an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
**Learn more:**
**Concentrix** on Facebook | **Concentrix** on Instagram | **www.concentrix.com**
*The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.*