Job Details
Traffic Management Specialist (Parking Valet ) - Multiple Shifts SALT LAKE CITY , Utah **Overview**
*As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA*
Provides assistance and information to incoming patients, visitors and staff to facilitate their entrance to and exit from the hospital. Provides valet parking services for hospital patients and visitors, assists with traffic control in hospital parking areas, and maintains accurate documentation regarding valet parked vehicles. The position has no responsibility for providing patient care.
Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our four hospitals and seventeen clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.
**Responsibilities**
* Parks and retrieves patient vehicles upon arrival and departure in a safe, timely, and professional manner.
* Directs and assists patients and visitors as they enter and exit the hospital parking areas, hospital lobby and assists patients exiting and entering their vehicles.
* Documents all vehicle tag information, claim numbers, and key storage locations accurately.
* Ensures that vehicles are returned in the same condition in which they were received.
* Works as part of a team in keeping staging areas clear and maintaining smooth traffic flow in and out of the parking areas and terraces.
* Performs simple repairs to parking control equipment and assists patients and visitors with minor repairs such as flat tires and dead batteries.
* Coordinates with Parking Services and security to patrol and enforce patient and visitor parking areas.
* Addresses lighting and safety issues located in the parking areas and assists in keeping areas free of debris.
* Assists in emergency situations by directing emergency vehicles and maintaining traffic control as needed.
* Investigates and reports accidents within parking valet areas and educates involved patrons on how to proceed regarding the damage.
* Removes snow and ice from hospital entrance and terrace areas.
* If driving the Customer Service Shuttle, duties also include, daily sanitizing all surfaces of the van, emptying garbage, keeping daily driver trip log, maintaining fuel levels, sanitizing wheelchair, weekly vacuuming, window washing, taking van through motor pool to be thoroughly washed, supplies restocked and have weekly maintenance performed.
**Knowledge / Skills / Abilities**
* Ability to display active listening and verbalize empathy.
* Ability to quickly learn new procedures and processes.
* Able to prioritize and multi-task in a fast paced environment.
* Ability to develop relationships with patients, guests and coworkers.
* Have knowledge of HIPAA regulations to ensure patient information is guarded and respected.
* Ability to drive a manual transmission vehicle.
**Qualifications**
**Qualifications** **Required**
* Current, valid Utah driver's license at time of hire with no moving violations in the preceding two years
* Ability to drive a manual transmission vehicle.
**Qualifications (Preferred)**
**Working Conditions and Physical Demands**
*Employee must be able to meet the following requirements with or without an accommodation.*
* This position involves intermediate working conditions in a healthcare setting that may exert up to 100 pounds and may consistently require lifting, carrying, pushing, pulling, or otherwise moving patients or objects. This position may stand for sustained periods of time and/or walk for long distances moving from one area to another. This position is subject to outside environmental conditions.
**Physical Requirements**
Carrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Non Indicated, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Walking
**EEO Statement**
*University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.*
*Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.*
*University of Utah Heath Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.*
*To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-###-####.If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:*
*Sherrie Hayashi*
*Director/ Title IX Coordinator*
*Office of Equal Opportunity and Affirmative Action (OEO/AA)*
*135 Park Building*
*Salt Lake City, UT 84112*
*801-###-####*
*...@utah.edu*
*Online reports may be submitted at*
***For more information:
***To inquire about this posting, email: ...@hsc.utah.edu***
*The University is a participating employer with Utah Retirement Systems (URS). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at (801) ###-#### for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) ###-#### or (800) ###-#### or Hospitals and Clinics Human Resources at (801) ###-#### if you have questions regarding the post-retirement rules.*
*This position may require the successful completion of a criminal background check and/or drug screen.*
**Requisition Number** *48928*
**Reg/Temp** *Regular*
**Employment Type** *Full-Time*
**Shift** *Variable*
**Work Schedule** *Regular / Mon - Fri*
**Location Name** *University of Utah Hospital*
*No*
**City** *SALT LAKE CITY*
**State** *UT*
**Department** *UUH CST 16K VALET SRVCS*
**Category** *Support Services (Facilities / Trades)*