Automotive Service Advisor - Master Chevrolet Cadillac

Job Details

Automotive Service Advisor

Master Chevrolet Cadillac of Aiken, SC is currently hiring for an Automotive Service Advisor to add to our team. We are looking for a talented individual who can assist guests in our service department and offer a fantastic experience when they visit our dealership. The ideal candidate is hard-working and motivated to thrive in their role while complimenting the team.

What We Offer

Competitive pay
Health insurance
Paid vacation and paid holidays
Professional work environment
Comprehensive training

Responsibilities

Greet all Service Drive Customers promptly
Quickly and accurately obtain all Customer and Vehicle information
Clearly complete a Service Drive Walk Around and note all symptoms from the customer as well as all noticeable maintenance
Recommend to Customer both required and recommended maintenance
Prepare a clear and accurate estimate for the customer with accurate timelines for completion
Monitor the progress of repairs and inform the customer of additional vehicle needs as required
Follow up with Customer on the progress of repairs
Verify the final invoice and inform Customer of all repairs completed
Complete an active delivery with the Customer

Qualifications

Communicate effectively with our customers via Phone, Internet or Text
Check email frequently and respond to customer inquiries immediately
Maintain great CSI
Set appointments for our customers and properly outline timelines for repair
Learn and maintain a thorough knowledge of Dealership policies, products, and procedures
Establish personal goals that are consistent with the productivity requirements of the Dealership
Maintain a professional appearance

We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.

Master Chevrolet Cadillac

04/25/2024

Aiken,SC