Job Details
Spherion Staffing Reno, NV is recruiting for inbound call center openings available for South Reno based location, Temp to hire. Assisting auto insurance members with membership renewal, coverage questions, and other inquiries. Working hours are typically Monday-Friday 8am-4:30pm, but shift times will vary and weekend coverage is required.
The "training rate" will remain at $16.00/hr OR $16.50/hr for bilingual Spanish for the first 3 weeks and will increase over time. Typically, once the agent completes 3 weeks of training, the rate will increase to $17/hr OR $17.50 for bilingual Spanish. Upon conversion to ADG payroll, the rate will increase to $18/hr, $18.50 for Bilingual Spanish.
This is a call center position. Our representatives assist auto insurance members by addressing inquiries in relations to the client's auto insurance policies.
Responsibilities:
Representatives are expected to:
-Take inbound phone calls from auto insurance members and assist them with their insurance needs.
-Complete outbound call campaigns. These do not involve cold calling and are in follow up to inquiries made by the customer.
Working hours: 8:00 AM - 4:30 PM
Skills:
Customer service skills
Phone skills
Computer skills, outlook preferred.
Education:
No Degree Required
Experience:
0-1 years
Qualifications:
Previous call center experience preferred, but customer service experience will be considered as well
1-4 years of previous experience in either field
Background check required
Apply today, positions begin soon
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact ...@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
key responsibilities
Representatives are expected to:-Take inbound phone calls from auto insurance members and assist them with their insurance needs.-Complete outbound call campaigns. These do not involve cold calling and are in follow up to inquiries made by the customer.
experience
0-1 years
skills
Customer service skillsPhone skillsComputer skills, outlook preferred.
qualifications
Previous call center experience preferred, but customer service experience will be considered as well1-4 years of previous experience in either fieldBackground check required
education
No Degree Required