Job Details

Job Summary

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Essential Duties & Responsibilities

• Continually scan the market for prospective clients, maintain long-term relationships with clients to increase customer awareness and continue to position WRG as the lead commercial furniture dealer.
• Attend and participate in networking opportunities among architecture and design firms, commercial real estate developers, broker communities, general contractors, industry trade groups, community service leaders and other sources. regularly to build up new connections and uphold WRGs mission and values to the business.
• Consult with assigned accounts and leads to discover and formulate a partnership plan for new business
• Serve as primary contact resource for external channels i.e. A&D, brokers, client, etc. from beginning to end.
• Nurture internal relationships to improve teamwork processes and increase customer satisfaction
• Develop and implement strategies specific to assigned accounts and leads based on clients short and long-term needs for product;
• Navigate through demanding and high pressures situations as an efficient problem solver and act on appropriate, timely resolution for challenging sales requests
• Lead showroom tours, conduct presentations, and product demonstrations, as appropriate at various points in the sales cycle
• Function as SME of product and design elements in order to educate the client and match their needs accordingly
• Cross-sell design, project management, installation, and other services to promote WRGs offerings
• Provide prompt and effective follow-up on all details regarding sales opportunities;
• Work with Customer Engagement team to develop accurate price quotes and coordinate all aspects of sales projects
• Assist with prompt and courteous follow-up for payments of sales when necessary or as directed.

Position Requirements

• Bachelors degree required, plus at least 4-5 years experience in the contract furniture industry
• Minimum of 2 years experience in sales or new business development
• Successful consultative sales experience or comparable related experience with capital goods
• Desire and proven ability to cold call and hunt for new business
• Must be able to successfully integrate financial scenarios into clients' business process
• Strong problem-solving skills and high-level diagnosis skills
• Capability to influence others and get results
• Strong ability to organize and lead cross-functional teams from various organizations
• Organizational skills to monitor multiple, complex projects simultaneously
• Computer skills including at least a working knowledge of MS Office products and ability to learn product specification software
• Commitment to providing the highest level of customer service
• Must be located, or willing to relocate, in Fort Worth, TX

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 WRG - Certified Herman Miller Dealer

 04/14/2024

 Fort Worth,TX