Job Details
Job Type
Part-time
Description
Part-Time Resident Monitor - 4pm-12am - The Bridge at Girard Street
Are you excited about a new opportunity? Do you have a passion for working with underserved families and individuals in DC? Are you mission-driven to help towards ending homelessness? Well, look no further! At Community of Hope, we have worked diligently to improve health and end family homelessness to make Washington, DC, more equitable. We believe everyone in DC should have access to good healthcare, a stable income, and home, and hope! If you are ready to make a positive difference in the community, this position is for you!
At COH, we strive for: Caring for Families. Improving Lives. Leading Change
Our Approach and Values:
We care for families by providing direct services with a focus on prevention, healing, and wellness.
We improve lives by building on families' strengths, honoring their choices, and taking a whole-family, multi-generational approach.
We lead and advocate for system change to address the effects of historical and current racial inequities on health outcomes and housing opportunities.
We embrace the diversity of our community, welcome all voices and perspectives, and treat everyone with respect, compassion, and integrity.
We strive for excellence in all that we do, implement evidence-based practices, measure our outcomes, and use this knowledge to continuously strengthen our work.
Position Summary:
We are seeking individuals that want to give back to their community and are interested in gaining experience in the social services field. As a part-time Resident Monitor, you will be essential staff ensuring the safety of the building, enforcing resident rules, serving as a part of the emergency response team, and communicate with case managers to ensure that clients are receiving the case management services that they need. As a part-time Resident Monitor, you will be an integral part of the success of Community of Hope's Housing Program in the way you provide a culture of hope and transformation as we help people move into their own homes. This is a part-time position that requires a regular 4pm - 12am shift each Saturday and Sunday.
Salary - Indeed provides its own estimated salary calculator and is not affiliated with COH's range. The salary for this position starts at $17.50.
Highlighted Duties and Responsibilities:
- Implements and operates COH's program procedures, adhering to all policies and expectations outlines in the Resident Monitor handbook;
- Maintains security of the building at all times and does not leave post at the end of shift without first ensuring that there are two staff at Girard St. on duty for the next shift;
- Answers telephone lines and manages front desk activities including signing-in residents, greeting visitors and volunteers and problem solve with shelter residents, all in a professional, friendly manner;
- Documents and communicates rule violations and concerns about residents as appropriate to the situation; by email or when necessary by phone to appropriate staff.
- Respond to residents' requests, rendering assistance as possible; respond to and resolve conflicts and crisis situations;
- Maintain standardized operating procedures, safety of residents, program integrity, and a supportive and caring environment;
- Communicate with staff and all residents in a non-judgmental manner; work cooperatively with all agency staff.