Job Details
The Customer Support Live Chat Representative will handle customers' accounts through online chats and emails. This position will be the initial contact of our customers to help answer questions coming in, educate them about the Balance of Nature products during the hours our offices are closed. **Multiple shifts are available between the hours of 5:00 PM - 8:00 AM Mountain Standard Time.**
We strive for every employee to find success and fulfillment in their position at Balance of Nature. In order to achieve this goal, **we require two blocks of training that are approximately a week each to be completed. This training experience provides the tools necessary to become successful each and every day. While at the same time, making a lasting impact in the lives of our customers. The schedule for training is Monday - Friday 8:00 AM - 5:00 PM at our offices in St. George, Utah.**
After the completion of training and a minimum of one-month working in-office, this position will work remotely.
**Technical Skills Required:**
* Must be able to type over 60 WPM with over 90% accuracy
* Excellent computer skills
* Proficient in Google Applications
* Ability to learn new programs quickly
**Attributes**
* Ability to manage multiple customer conversations at a time
* Personal motivation and professionalism
* Stellar verbal and written communication skills
* Ability to embrace challenges and change in a fast-paced environment
* Willing to learn and work hard
* Dependable
* 18 years of age or older
**Job Type:** Full-time (Night Shift Only)
**Hours Available:** 5:00 PM - 2:00 AM & 11:00 PM - 8:00 AM Monday - Friday
**Pay:** Starting at $15.00 per hour.
**Balance of Nature with Premier Health is committed to maintaining a working environment of gratifying employment and mutual respect for all of our employees, regardless of race, color, national ancestry, sex, sexual orientation, gender identity, marital status, national origin, religion, medical condition, disability, pregnancy, age, or military status.**
**Balance of Nature with Premier Health is an Equal Employment Opportunity employer and is dedicated to working with and providing reasonable accommodations to individuals with disabilities and disabled veterans in our application process. If you need additional assistance or an accommodation due to a disability as an applicant, please contact us via email at** **...@bonadmin.com**
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