Job Details
SUMMARY
Installs, program, repairs, and performs moves, adds and changes to CCTV, Access Control, Communications and Network systems in support of customer operations.
Assists in the development and certification of field technicians and technician apprentices. Assist Management in the design of customer Networks, CCTV, Access Control, and Communications systems. Manages projects from a Field aspect when needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Duties and responsibilities listed below. Other duties within the employees capability may be assigned. It is each employees responsibility to follow all policies, procedures and rules set by BlackHawk Datacom and to abide by any Federal, State or local laws and ordinances while representing BlackHawk Datacom.
- Assist in the Plans and manages installation, optimization and maintenance projects of CCTV, Access Control, Communications, and Network Systems.
- Installs, troubleshoots and repairs, unassisted, all parts of CCTV, Access Control, Communications, and Network Systems.
- Interprets technical manuals to learn correct settings and configuration for equipment to allow proper interfacing between different CCTV, Access Control, Communications, and Network Systems.
- Interprets technical manuals and schematics to facilitate the proper repair and alignment of all CCTV, Access Control, Communications, and Network Systems, both electronic and mechanical.
- Initiates and reviews work orders to move, change, install, optimize, repair, or remove CCTV, Access Control, Communications, and Network Systems, and associated infrastructure.
- Interfaces directly with vendors, product groups, engineers, sales personnel, customers and management to resolve technical issues and customer outages and performs other technical support duties as required.
- Trains, or assists in the training of, other technicians working toward higher levels of expertise.
- Assists in the design of special projects as required.
- Performs modification and programming of CCTV, Access Control, Communications, and Network Systems equipment in accordance with customers requests.
- Maintains a thorough working knowledge of current BlackHawk Datacom Standard Practices and assists in creating new or modifying existing standards when required.
- Maintains a thorough understanding of communications technologies, including but not limited to; digital microwave, two-way radio communications, satellite, VoIP, Frame Relay, networking equipment, cabling, DC power systems, fiber optic networks and the interconnection of these systems.
- Maintains a thorough understanding of CCTV technologies, including but limited to; Analog cameras, Networking/IP cameras, Wireless cameras, HD/UHD cameras, IR/Night vision cameras, Dome cameras, Bullet cameras, C-Mount cameras, PTZ cameras, Thermal image cameras, Motion cameras, DVR, and NVRs.
- Maintains a thorough understanding of Access Control technologies, including but limited to; Card readers, Smart locks, Key pads, and Electronic locks,
- Maintains a working knowledge of customer base and the industries in which they operate.
- Completes all BlackHawk Datacom Field Project Technician training and education requirements.
TECHNICAL KNOWLEDGE AND ABILITY
Expert knowledge or ability required in these technologies/functions:
- Broadband VSAT C and KU-Band (Voice and Data)
- Fixed Broadband Wireless Systems, licensed and unlicensed
- Terrestrial RF systems in frequencies between 30 MHz and 6GHz
- Telecommunications industry standards
- Voice over Internet Protocol
- Local and Wide Area Networking hardware
- Experience in CCTV, Access Control, and Alarm & Intrusion installation & programming.
- Ability to determine the root cause of network malfunctions through analysis of symptoms then formulate and action plan to return systems to service
- Ability to lead other technical staff in the achievement of division goals
- Ability to train other technicians working toward higher levels of expertise
SUPERVISORY RESPONSIBILITIES
Directs activities of field teams and directs technical staff in project managers absence. Sets the example of a professional field technician for subordinates to follow.
EDUCATION and/or EXPERIENCE
Bachelors degree in Electrical Engineering, CCTV, Access Control, Telecommunications or similar program, or Associates degree in electronics, communications or similar program, or comparable military training, and five years direct experience as a Field Technician or equivalent combination of education and experience.
Job Type: Full-time
Salary: $24.00 - $30.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- On call
- Overtime
COVID-19 considerations:
Quarantining exposed employees. Testing required for any flu like symptoms.
Education:
- High school or equivalent (Preferred)
License/Certification:
- Driver's License (Required)
Work Location:
Typical start time:
Typical end time:
This Job Is:
- A job for which military experienced candidates are encouraged to apply
- Open to applicants who do not have a high school diploma/GED
- A Fair Chance job (you or the employer follow Fair Chance hiring practices when performing background checks)
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma
Company's website:
Company's Facebook page:
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
COVID-19 Precaution(s):
- Remote interview process
- Personal protective equipment provided or required
- Temperature screenings
- Social distancing guidelines in place
- Virtual meetings
- Sanitizing, disinfecting, or cleaning procedures in place
Work Location: On the road
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