Job Details
Posting Title
HR Operations Specialist
Overview
The HR Operations Specialist supports all HR Business Operations team initiatives and responsibilities, including administering the Catholic University of America's compensation, benefits and pay programs. The HR Operations Specialist creates and updates Human Resources and pay records, including job data, salary data, benefits and other personnel transactions to ensure timely and accurate pay and actively participates in the HR Business Operations team role for payroll processing. Includes hands on support for needed data entry, resolution of issues, auditing data and tracking outstanding items, in order to facilitate a successful payroll process. Troubleshoots pay issues, prepare HRIS reports and runs audits.
The HR Operations Specialist also supports HR system efforts from a functional perspective, and other HR Business Operations team needs. Generates standard reports in order to accurately audit data and resolve issues accordingly. Alters query variables in order to generate more complex or ad-hoc reports. Analyzes and maintains HRIS system for assigned projects and programs.
Responsibilities
Supports all HR Business Operations related activities, including reviewing and processing all transactions (hires, merit increases, promotions, LOA, Sabbaticals, terminations, pay rate changes and personal data changes) according to established procedures. Calculates, applies and communicates retro pay as applicable. Reviews output for accuracy. Collect and maintain HR data related to compensation, benefits, training, and recruitment and helps make recommendations for process improvements. Processes paperwork for functional area.
Supports the Benefit Operations function by updating system configuration for benefits, auditing system and deductions for accuracy, providing end of payroll cycle deduction files and eligibility files to vendors and monitoring and updating deductions as needed. Oversee vendor and carrier billing; balance and submit payment for benefit related billing. Assists with the administration and maintenance of company benefits programs. Informs and guides employees on benefits matters regarding eligibility and coverage. Compiles and maintains benefits records and documentation. Actively participates in annual benefits open enrollment.
Works closely with Payroll, Sponsored Accounting, and the Budget Office to meet deadlines and ensure that employees receive proper compensation. Coordinates with employee and Payroll department to recover and overpayments as needed. Actively participates in the HR Business Operations team role for payroll processing. Includes hands on support for needed data entry, resolution of issues, auditing data and tracking outstanding items, in order to facilitate a successful payroll process.
Works with new employees, Provost's Office and various departments within the University to collect and verify new hire data. Contacts new faculty with onboarding information. Direct point-of-contact with the Provost Office regarding faculty appointments as well as pay questions or issues. Provides regular guidance to the academic area departments. Participates in regular meetings and collaborates with the Provost Office regarding Full-time and part-time faculty and graduate appointments.
Qualifications
A Bachelor's Degree and two (2) to four (4) years of professional HR experience in a customer-oriented setting. Work experience in an academic environment preferred. Ability to work with all levels in the University. PeopleSoft experience preferred. Prior experience with HRIS. Familiarity with Microsoft applications particularly Excel. Effective communication skills including verbal and written. Ability to be a team player. Outstanding customer service and communication skills. Must maintain confidentiality. Excellent organizational skills. Ability to analyze and resolve problems. Ability to establish priorities and meet deadlines. Microsoft Office skills including Word, PowerPoint and Excel. Knowledge of and ability to use HRIS is required. PeopleSoft experience is a plus.