Job Details
Discover a place where wonder, adventure and relaxation meet. Gateway Canyons Resort & Spa rests on 180 acres in the red rock canyons of western Colorado. 72 room luxury Resort with amenities that include lodging, dining, UTV and Jeep tours, horseback riding, full service spa & air tours.
Our Housekeeping Supervisor works closely with Rooms Management team; directs and works with managers and associates to successfully execute Housekeeping operations. Strives to continually improve guest and associate satisfaction and maximize the financial performance of the department.
Verify room status on A.M. report; report discrepant rooms; prioritize and update status of check-out rooms.
Ensure that assigned staff have reported to work; document any late or absent employees.
Coordinate breaks for assigned staff.
Prepare and distribute assignment sheets to staff and review priorities.
Assign designated guest room keys and beepers to assigned staff. Maintain accurate record of such and ensure security of keys.
Communicate additions or changes to the assignment sheets as they arise throughout the shift.
Inspect supply levels of floor closets. Assign designated personnel to rectify any deficiencies.
Check Room Attendant's carts for proper supplies, neatness, cleanliness and mechanical problems.
Inspect rooms cleaned by assigned Room Attendants, using designated checklist. Directly contact Room Attendant and relay any deficiencies to be corrected.
Update room status after approving cleanliness and condition in accordance with departmental standards.
Check vacant rooms, verify status and update status of discrepant rooms throughout the shift.
Check DND rooms and verify status.
"Mark" dirty sheets of randomly selected assigned rooms and follow up to ensure Room Attendant's have changed bed sheets. Counsel Room Attendants on any discrepancies.
Inspect public areas/bathrooms, fitness center, pool area, offices and service areas after being cleaned by Floor/Lobby Attendants, using designated checklists. Directly contact respective personnel and relay any deficiencies to be corrected.
Complete work orders for maintenance repairs and submit to Front Desk. Contact Engineering directly for urgent repairs.
Conduct training of staff.
Document pertinent information in department logbook.
Complete all paperwork and closing duties before leaving. Review status of assignments and any follow-up action with manager and/or on-coming supervisor.
Check P.M. reports for accuracy and completeness. Complete night counts in accordance with departmental standards.
Assist in other areas of Housekeeping as assigned.
Attend designated meetings.
Stock Housekeeping supplies.
Other duties as reasonably requested.
Seasonal position - $18-$22/hour
Paid Holidays / Sick Time
401k Eligibility
Friends & Family Discount
Associate Cafeteria
Economical on-site housing - rent includes all utilities, internet & satellite
Associate Clubhouse, Fitness Facility, Pool
Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
Requirements
Driver's license
Experience in Hospitality Industry in Front Office or Housekeeping Supervisor
Previous guest relations training
Exert physical effort in transporting 50 pounds, sometimes over head
Endure various physical movements throughout the work areas