Job Details
Description
The Decommissioning Technical team is responsible for processing and facilitating large scale legacy Data Center equipment through a liquidation process to ensure that targeted equipment is ready to be removed off premises. Team members will also process large volumes of customer media to ensure that all customer media is sanitized and properly managed. Proper accountability of equipment throughout the process is of extreme importance.
This Entry Level position requires candidates to be a self-starter, highly motivated individual who can adhere to strict processes and be able to diligently perform repetitive tasks with no deviation and deliver consistent results.
Team Members will be working in a team environment not only with other members of the team, but also from other teams and must be able to communicate and promote cross-team functionality.
Amazon Data Centers protect customer data with utmost vigilance, and selected candidates must be able to perform repetitive tasks without fault and adhere to strict Standard Operating Procedures (SOP) that ensures customer data is protected and properly handled.
Our technicians have industry-leading technical abilities and demonstrate a breadth of knowledge while they:
*Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
*Show a strong aptitude for troubleshooting and problem solving
*Solve problems at their root and step back to understand the broader context
*Demonstrate the ability to lift up to 40 lbs and work in cramped and/or elevated location
*Maintain service level agreements through the implementation of proactive issue detection and reporting
*Are biased to act in the absence of direction or support
*Improve effectiveness through process innovation
This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.
About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, were the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, theres nothing we cant achieve in the cloud.
Here at AWS, its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
We are open to hiring candidates to work out of one of the following locations:
Culpeper, VA, USA
Basic Qualifications
- 1+ years of computer hardware troubleshooting and repair experience
- High school or equivalent diploma
- Current, active US Government Security Clearance of TS/SCI with Polygraph
Preferred Qualifications
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- 1+ years of data center experience
- Knowledge of cloud computing technologies
- Decommissioning and processing of legacy hardware out of the data center facilities
- Unpacking/repacking fragile electronics
- Relocating and moving of large enterprise equipment
- Experience tracking and accounting for a large amount of IT parts
- Creating/attaching labels and barcodes
- Hard drive installation and removal, and destruction
- Basic Networking removal/installation and clearing of configurations
- Updating progress through a web ticketing system
- Familiarity with basic PC components/hardware: HDD/SSD/Flash/Removable storage media Ram/CPU/Motherboard/Input-Output devices
- Previous experience working on IT equipment (racking & stacking gear, cable management, building computers, troubleshooting PC/Desktops/Laptops)
- Previous experience migrating and decommissioning of data center assets a plus
- Cisco switch configurations
- Linux experience
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit