Hotel Front Desk Agent


Job Details

Description

We are hiring Front Desk Agents. Full Time and Part Time openings. The Front Desk Agent is responsible for assisting in the operation of the front desk and guest services. Must be able to multi-task, and prioritizes with excellent follow up skills and customer service. Responsible for ensuring 100% satisfaction from the moment a guest checks in at the hotel until they check out.

Responsibilities

Greeting guests and checking in and out, fulfilling guest requests during their stay, answering telephone inquiries, making reservations, and other duties as assigned.
Assist with sales efforts in soliciting new business and in selling guestrooms, meeting space
Able to work through customer service related issues
Any other duties or responsibilities which might be required by a manager

Qualifications

Available on flexible shifts on Weekday, Weekends and Holidays
Possessing strong written and verbal communication skills
Previous hotel front desk experience
Full time and part time openings available





 Homewood Suites Phoenix Metro Center

 04/18/2024

 Phoenix,AZ