Hotel Front Desk Agent


Job Details

Description

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field to ensure we deliver an excellent experience to every guest. Excellent communication skills is a plus. If you love interacting with people in a positive work environment, apply now!

Responsibilities

Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests
General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
Work with the housekeeping staff to ensure rooms are ready for new guests

Qualifications

Displays impeccable interpersonal, time management, organizational skills, and customer service skills





 La Quinta Inn by Wyndham Phoenix Thomas Road

 04/18/2024

 Phoenix,AZ